Tykeria Wilson
Dothan,AL
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Hilton Garden Inn
10.2024 - Current
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Delivered exceptional customer service, resolving guest inquiries and concerns promptly.
- Coordinated room assignments and maintained accurate reservation records using property management software.
- Trained new front desk staff on standard operating procedures and customer service excellence.
Picker/Packer (Seasonal)
Amazon
11.2023 - 03.2024
- Operated hand-held scanners to accurately track inventory movements.
- Coordinated efficient packing processes to optimize order fulfillment time.
- Ensured compliance with safety standards and operational guidelines during daily tasks.
- Conducted quality checks on packed items to maintain high accuracy levels.
E-Commerce Personal Shopper
Walmart
03.2022 - 09.2023
Cable Installation Technician
Hyve Solutions
02.2021 - 11.2021
- Installed and tested cable infrastructure for optimal performance and reliability.
- Collaborated with team members to troubleshoot and resolve connectivity issues swiftly.
- Maintained accurate records of installations and service calls to ensure compliance with standards.
- Trained junior technicians on installation procedures, safety protocols, and equipment handling.
E-Commerce Personal Shopper
Walmart
01.2019 - 01.2021
- Assisted customers in selecting products based on preferences and needs
- Utilized Walmart's online platform to process orders efficiently
- Ensured accurate inventory management to prevent stock discrepancies
- Collaborated with team members to enhance shopping experiences
Education
Associate of Science - Computer And Information Science
George C Wallace Community College
Dothan, ALSkills
- Time management
- Listening skills
- Data entry
- Problem-solving skills
- Multi-line telephone systems
Timeline
Front Desk Receptionist
Hilton Garden Inn
10.2024 - Current
Picker/Packer (Seasonal)
Amazon
11.2023 - 03.2024
E-Commerce Personal Shopper
Walmart
03.2022 - 09.2023
Cable Installation Technician
Hyve Solutions
02.2021 - 11.2021
E-Commerce Personal Shopper
Walmart
01.2019 - 01.2021
Associate of Science - Computer And Information Science
George C Wallace Community College