Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tykeyvian Hall

Bassfield,MS

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

4
4
years of professional experience

Work History

Retail Worker

Fast Trac
Seminary, Mississippi
01.2024 - 03.2025
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Utilized promotional materials such as signs and banners to draw attention to special offers or new products.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Organized backroom storage areas for efficient retrieval of stock items during peak business times.
  • Supported other departments within the store when needed during busy periods or shortages in staff.
  • Completed assigned training to stay updated on important policies and procedures.

Customer Service Representative

SaviLinx
Hattiesburg, Mississippi
12.2022 - 01.2024
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Developed positive relationships with customers through friendly interactions.
  • Maintained a high level of professionalism when dealing with difficult customers.

Thigh Debone

Sanderson Farms Processing Plant
Collins Ms, MS
08.2022 - 12.2023
  • Operated equipment and machinery according to safety guidelines.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Checked temperatures of refrigerators and freezers regularly to ensure food safety standards were met.
  • Assisted in loading pallets with packaged poultry items for shipment.
  • Assisted with loading and unloading trucks as needed.
  • Performed sanitation duties such as cleaning floors, walls, and work surfaces regularly.
  • Cleaned, weighed, and labeled poultry products prior to packaging.
  • Used tools, sprayers and cleaning solutions to disinfect work areas.
  • Chilled carcasses to eliminate food-borne pathogens and arranged testing for dangerous bacteria like salmonella.
  • Constructed and filled shipping boxes with finished products.
  • Maintained accurate records of all production processes.

Sub Assembly

Polaris Industries
Huntsville, Alabama
05.2021 - 10.2022
  • Updated and maintained databases with current information.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Operated a variety of machinery and tools safely and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma -

Jefferson Davis High School
Bassfield, MS
05-2018

Skills

  • Customer service
  • Data entry
  • Process improvement
  • Conflict resolution
  • Team collaboration
  • Attention to detail
  • Research
  • Retail sales customer service
  • Reading comprehension

Timeline

Retail Worker

Fast Trac
01.2024 - 03.2025

Customer Service Representative

SaviLinx
12.2022 - 01.2024

Thigh Debone

Sanderson Farms Processing Plant
08.2022 - 12.2023

Sub Assembly

Polaris Industries
05.2021 - 10.2022

High School Diploma -

Jefferson Davis High School

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