Tykisha Ellois
Baton Rouge,LA
Summary
A seasoned Payroll Specialist with a proven track record at Paychex, I excel in payroll processing and interpersonal communication. My expertise in implementing process improvements enhanced payroll efficiency by over 30%, showcasing my ability to blend technical skills with strong employee relations for optimal outcomes.
Overview
11
11
years of professional experience
Work History
Dedicated Payroll Specialist
Paychex
Baton Rouge, LA
08.2022 - Current
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Created new hire and termination documents for payroll.
- Maintained strict confidentiality of all payroll information and records.
- Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
- Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
- Proactively identified opportunities for process improvement and implemented changes to enhance overall efficiency within the payroll function.
Banking Operations Specialist
Wells Fargo
Houston, TX
01.2020 - 08.2022
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Collaborated with human resources department on staff training and development programs, fostering continuous improvement within the operations team.
- Expedited loan processing for increased approval rates, collaborating closely with underwriting teams.
- Partnered with sales teams to provide support in achieving revenue targets through strategic client engagement initiatives.
- Improved risk management with diligent monitoring of financial transactions for potential fraud or suspicious activity.
Data Entry Supervisor
Airgas
Remote
03.2014 - 09.2019
- Reduced data entry errors, ensuring thorough verification of entered information against source documents.
- Oversaw timely completion of projects by setting clear objectives, monitoring progress, and addressing any roadblocks or personnel issues.
- Improved data entry accuracy by implementing strict quality control measures and providing regular feedback to team members.
- Provided daily supervision, feedback and oversight to direct reports.
- Enhanced team productivity with thorough training on software, keyboard shortcuts, and best practices for data input.
- Implemented secure storage systems for sensitive information to maintain confidentiality and protect company assets from unauthorized access.
- Participated in weekly conference calls with management to discuss department updates and strategies.
- Conducted regular performance evaluations for continuous improvement, providing constructive feedback and personalized coaching when needed.
Education
Master Of Business - School Psychology
Southern University And A&M College
Baton Rouge, LA05.2015
Skills
- Payroll Processing
- New hire processing
- Time sheet review
- Payroll Administration
- Accounts Receivable
- Payroll administration experience
- Accounts Payable
- Payroll Auditing
- Interpersonal and written communication
- Proficient in Software
- Exceptional Microsoft Excel skills
- Office systems management
- Collaborative team member
- Project Management
- Telephone and email etiquette
- General Ledger Knowledge
- Benefits Administration
- Employee Relations
- Data imports
- Attention to Detail
- Customer Service
- Payroll Reconciliation
- Data Entry
- Paperwork Processing
- Decision-Making
Timeline
Dedicated Payroll Specialist
Paychex
08.2022 - Current
Banking Operations Specialist
Wells Fargo
01.2020 - 08.2022
Data Entry Supervisor
Airgas
03.2014 - 09.2019
Master Of Business - School Psychology
Southern University And A&M College