Tykita T. Fennix
Arlington
Summary
Professional with extensive experience in front office operations, recognized for effectively managing high-volume environments with efficiency. Strong communicator and organized individual, dedicated to delivering exceptional support and leadership within a collaborative team. Committed to achieving results while adapting seamlessly to evolving needs, with proven proficiency in scheduling, customer service, and administrative support that ensures smooth daily operations. Seeking a versatile role within a company that fosters career progression and offers travel opportunities to enhance unique job experiences.
Overview
10
10
years of professional experience
Work History
Receptionist
Texas Health Resources Dallas
Dallas, TX
06.2024 - Current
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between medical staff and patients, enhancing overall service delivery.
- Maintained accurate patient records using electronic health records (EHR) systems.
- Assisted with insurance verification processes, improving billing accuracy for services rendered.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Warehouse Worker
Amazon
Dallas, TX, USA
10.2021 - 11.2025
- Receiving and processing incoming stock prior to arranging materials appropriately for shipment.
- Supervise the packing and shipping of orders.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Receptionist
Perimeter Behavioral Hospital
Arlington, TX, USA
09.2022 - 01.2024
- Proficient in customer service, such as managing the front desk, operations, and communicating with law enforcements, customers/clients, teachers, parents, medical providers and court staff.
- Ability to operate office machinery with mastery skills.
- Also proficient in programs such as MS Word, Excel, PowerPoint.
- Possess excellent organizational and management skills, and the ability to resolve complex departmental problems.
- Works productively and effectively under constant time restraints.
Receptionist
The Vision Source
Alexandria, LA, USA
09.2020 - 08.2021
- Schedule patients for eye procedures according to the Providers’ availability.
- Verify health insurance benefits and collect service payments for scheduled procedures.
- Served as the office’s liaison between the Providers and the Clients.
Receptionist
Lousisana Eye and Laser
Alexandria, LA, USA
07.2019 - 09.2020
- Schedule patients for in-house procedures.
- Submit referral paperwork to other medical facilities for various eye procedures.
- Verify health insurance benefits and collect service payments for scheduled procedures.
- Served as the office’s liaison between the Providers and the Clients.
Assistant Manager
Murphy USA
Alexandria, LA, USA
03.2016 - 11.2019
- Accurately monitoring daily transactions and deposits to eliminate discrepancies.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Complete daily/weekly administrative tasks regarding retail & gas sales, compliance, daily paperwork, deliveries, and invoice processing.
- Delegated daily tasks to team members to optimize team productivity.
- In the absence of Store Manager, keep Business Consultant informed of station operations and issues.
Education
Bachelor of Applied Arts And Science - Business Administration
University of North Texas
Denton, TX05-2026
High School Diploma -
Pineville High School
05.2016
Skills
- Effective Time Management
- Excellent written and verbal skills
- Attention to detail
- Telephone skills
- Data entry
- Appointment scheduling
- Multi-line telephone operation
- Mentoring staff
Timeline
Receptionist
Texas Health Resources Dallas
06.2024 - Current
Receptionist
Perimeter Behavioral Hospital
09.2022 - 01.2024
Warehouse Worker
Amazon
10.2021 - 11.2025
Receptionist
The Vision Source
09.2020 - 08.2021
Receptionist
Lousisana Eye and Laser
07.2019 - 09.2020
Assistant Manager
Murphy USA
03.2016 - 11.2019
Bachelor of Applied Arts And Science - Business Administration
University of North Texas
High School Diploma -
Pineville High School