Self-Driven business professional looking to grow within a company. Recognized for exceptional customer service resulting in client retention and positive company feedback.
Overview
10
10
years of professional experience
Work History
Transaction Support Specialist
CarMax
Olathe, KS
12.2019 - Current
Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
Successfully meet sales performance goals while following company and state guidelines
Insurance Sales Agent
SelectQuote Insurance
Overland Park, KS
05.2018 - 12.2019
Reviewed customer needs to recommend suitable insurance products supporting defined coverage requirements.
Led detailed policy reviews with existing clients to surface opportunities for expanded coverage and improved cost alignment.
Partnered with insurance carriers and underwriting to support fulfillment of customer requirements.
Loan Consultant
ACQ Holdings, LLC
Overland Park, KS
09.2016 - 05.2018
Guided customers through loan application process by submitting applications and discussing required terms and stipulations.
Evaluated loan applications by verifying stipulations, employment documentation, and provided references.
Market promotions and add-on services to new and existing clients
Team Lead- Chargeback & Transaction Support Team at Signet Payment solution Pvt. Ltd.Team Lead- Chargeback & Transaction Support Team at Signet Payment solution Pvt. Ltd.