Tyla Tagtmeier
Summary
Driven professional with a proven track record at Orion Industries, adept in project management and customer service expertise. Excelled in staff training and mentoring, enhancing team productivity and collaboration. Achieved significant improvements in safety, quality, and customer satisfaction. Skilled in technical support and fostering team development. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
Work History
Support, mentor, and motivate your hourly workforce
Orion Industries
06.2024 - 08.2024
- Manage safety, quality, productivity, and customer promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Clamp Block Assembly
- Received inventory, processed in the computer
- Issued Boeing parts
- Put inventory away
- Communication skills
- Detail oriented
Customer Service Representative
BusinessMan Productions
12.2022 - 05.2024
- Proficiency using MS Office applications including Word, Excel, Outlook and the Internet
- Clearly and effectively communicates both verbally and in writing by actively listening and sharing relevant information
- Strong organizational skills including prioritizing, ensuring accuracy, multi-tasking, and handling interruptions appropriately; ensures assignments are completed in a timely and effective manner
- Answer phone's / Answer Emails
- Schedule appointments
- Collect payments
Program Supervisor
YMCA
08.2012 - 04.2021
- Company Overview: After School Enrichment program
- Operating a desktop computer using Microsoft software programs, including Outlook and Word
- Work effectively in a diverse work environment
- Supporting residents who are developmentally disabled and may possess a co-occurring disorder of mental illness focusing on the resident's rights and quality of life
- Ability to follow written and verbal directions
- Supervise 8 staff members and 3-4 6th grade volunteers a month
- Oversee Enrichment and safety of 75-100 students: Kindergarten through 5th grade
- Oversee Department Fundraising and Community Outreach as a Non-Profit establishment
- Technology Experience: Office 365, Outlook Email/Calendar, scheduling, roster building, Lesson planning and development, IXL: Roster creations, Business Skype
- Enrichment program trainings/Professional development
- Behavioral Management
- Supervision of Staff Best Practices
- Youth Program Organization
- Annual Campaigning Training
- Transportation Safety, First Aid & CPR, and Water Safety
- Numerous other training pertaining to being a Youth Educator
- Annual Campaign
- Supervisor Meeting
- Answered parents question / phone calls as needed
- After School Enrichment program
Customer service, shipping and receiving
Indoor Garden and Lighting
08.2011 - 09.2012
- Tracking supply- Scanning order into the computer price checking
- Receiving and exporting merchandise, helping customer with orders
Dental Assistant Externship
Dr. Cook and Dr. Smart Dentistry
Auburn, WA
05.2009 - 06.2009
Education
Highline CC-Early Childhood Program - Health and safety, Food and Safety Nutrition/Early Ed, Environments for Learning
Highline CC
08.2024
Completion of Dental Assistant Program -
Everest College
Renton, WA06.2009
Graduated from Kentlake High School -
Kentlake High School
Kent, WA06.2006
Skills
- Technical support understanding
- Business process support
- Project management
- Travel arrangements
- Document management
- Policy enforcement
- Problem-solving
- Customer service
- Staff training
- Verbal and written communication
- Team development
- Documentation skills
- Office administration
- Staff management
- Teamwork and collaboration
- Training and mentoring
- Customer service expertise
References
- Angie Gould, (206) 498-2783
- Elizabeth Switzer, (253) 777-8181
- LynnDee Alexander, (253) 261-9545
- Ricco Reyas, (206) 422-6015
Timeline
Support, mentor, and motivate your hourly workforce
Orion Industries
06.2024 - 08.2024
Customer Service Representative
BusinessMan Productions
12.2022 - 05.2024
Program Supervisor
YMCA
08.2012 - 04.2021
Customer service, shipping and receiving
Indoor Garden and Lighting
08.2011 - 09.2012
Dental Assistant Externship
Dr. Cook and Dr. Smart Dentistry
05.2009 - 06.2009
Highline CC-Early Childhood Program - Health and safety, Food and Safety Nutrition/Early Ed, Environments for Learning
Highline CC
Completion of Dental Assistant Program -
Everest College
Graduated from Kentlake High School -
Kentlake High School
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