Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyleese Stoudymire

Buffalo,NY

Summary

Professional dedicated to improving lives of individuals struggling with addiction and other behavioral disorders. Caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention.

Overview

11
11
years of professional experience

Work History

Chemical Dependency Counseling Intern

Clearview Treatment Centers
2024.02 - Current
  • Facilitated group therapy sessions, fostering supportive environments conducive to recovery and personal growth.
  • Promoted positive coping mechanisms among clients through skill-building exercises and psycho-education, enhancing emotional resilience during recovery.
  • Adhered strictly to ethical guidelines governing confidentiality and privacy rights while working with vulnerable populations affected by addiction issues.
  • Developed strong rapport with clients through active listening and empathetic communication skills, fostering trust and facilitating open dialogue about sensitive issues.

Retail Personal Banker

M & T Bank
2022.11 - Current
  • Identified sales opportunities for bank services, working toward strategic sales goals
  • Handled account management needs for new and existing customers
  • Reduced bank fraud with proactive customer monitoring and in-depth checks on suspicious transactions
  • Recommended close-match bank financial products and services to meet client needs
  • Eliminated unnecessary bank visits, educating customers on available online and mobile banking options.

Resident Caregiver

Juniper Glen
2020.10 - 2022.11
  • Helped home-bound individuals maintain personal dignity by assisting with personal hygiene and care needs
  • Enhanced wellbeing of individual clients with personalized support for social, mental, and physical needs
  • Minimized safety hazards by arranging living spaces with patients' needs in mind
  • Supported advanced Alzheimer's and Parkinson's clients for optimal health throughout deteriorating mental or physical wellbeing
  • Followed protocols for infection prevention and control
  • Collected vital signs, recording blood pressure, pulse and temperature
  • Documented provided care, submitting notes and information to supervisor.

Energy Systems Specialist

Tesla
2021.08 - 2022.04
  • Improved system safety by developing standard operating procedures and performance standards
  • Directed production and installation by creating schedules and diagrams
  • Supported installation teams through technical direction during start-up, testing and commissioning
  • Documented, researched and resolved customer service issues
  • Delivered exceptional customer service to bolster strong relationships and build positive experiences.

NYS Contact Tracer (COVID-19)

Staffing Solutions
2021.02 - 2021.08
  • Managed contact tracing for up to 25 different cases per week
  • Delivered knowledgeable health education and guidance to individuals with potential exposures to COVID-19
  • Helped interrupt chains of disease transmission and prevent additional exposures by clearly conveying risks and advice
  • Uncovered additional individuals in contact chains by asking probing questions about recent histories
  • Discussed COVID-19 symptoms and necessary courses of action for suspected infections, including testing and monitoring.

Medical Technician

Orchard Park Heights
2019.04 - 2021.03
  • Helped physicians begin immediate treatment by quickly conveying important vital statistics and treatments administered
  • Prevented further injuries to accident patients with proper immobilization
  • Improved patient compliance with treatments with the use of comfort measures and proactive communication
  • Disposed waste laboratory material following set safety requirements
  • Recorded storage data for specimens to support appropriate inventory tracking.

Emergency Medical Technician

American Medical Response
2019.08 - 2021.02
  • Assessed patient constantly on route to emergency facility and administered additional care
  • Helped lift and carry patient from the ambulance into receiving medical facility
  • Cleaned, inspected and sterilized instruments and equipment after use
  • Reported observations and emergency medical care to receiving medical facility staff, verbally and in writing
  • Evaluated scenes and implemented life-saving measures based on medical assessments.

Office Manager

Crutcher Law Group
2013.06 - 2017.02
  • Controlled office supplies, including placing new orders, monitoring usage, and coordinating regular restocking
  • Supervised front office activities expertly, including accounts payable and receivable, reception, and mail management
  • Completed advanced clerical tasks, including account reconciliation and document management
  • Served as point of contact for team of supervisors, owning complex and escalated issues
  • Generated reports to inform leadership of profits, operations and other key metrics
  • Assisted with human resources duties to facilitate recruiting, interviewing and onboarding processes.

Education

Associate in Science (A.S.) - Human Services

Erie Community College
05.2024

Skills

  • Client relations
  • Microsoft Word
  • Records management
  • Documentation
  • Professional boundaries
  • Client Advocacy

Timeline

Chemical Dependency Counseling Intern

Clearview Treatment Centers
2024.02 - Current

Retail Personal Banker

M & T Bank
2022.11 - Current

Energy Systems Specialist

Tesla
2021.08 - 2022.04

NYS Contact Tracer (COVID-19)

Staffing Solutions
2021.02 - 2021.08

Resident Caregiver

Juniper Glen
2020.10 - 2022.11

Emergency Medical Technician

American Medical Response
2019.08 - 2021.02

Medical Technician

Orchard Park Heights
2019.04 - 2021.03

Office Manager

Crutcher Law Group
2013.06 - 2017.02

Associate in Science (A.S.) - Human Services

Erie Community College
Tyleese Stoudymire