Tylene Lopian
Kula,HI
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for team player qualities combined with extreme ownership of results in meeting and exceeding sales, revenue and profit goals.
Overview
8
8
years of professional experience
Work History
Virtual Sales Closer
Mission 4Media
Hartford, CT
11.2023 - Current
- Engaged with business' clients and community to initiate sales conversations.
- Preformed strategy (sales) calls and followed up until close.
- Increased and maintained 45% call-to-close rate consistently.
- Merged company sales scripts with consultative sales approach to build trust with leads and increase closing ratio.
- Followed up with all leads on frequent and regular basis.
- Communicated updates with operations team.
- Utilized CRM software to manage detailed records of customer accounts and track performance metrics.
Sales Representative
Aloha Kia Auto
Kahului, HI
12.2020 - 06.2023
- Increased business 32% in single quarter. Sales Associate of the year 2021 and 2022
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Brought Customer Satisfaction Index levels from unsatisfactory to 98% positive reviews achieving acceptable ratings for manufacturer.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites and closing clients.
- Delivered energetic responses to customers by telephone and by email going above and beyond to identify needs quickly.
- Provided detailed weekly reports including production activity,email campaigns,event marketing,deals in process, deals closed.
Interior Design Consultant
Ceramic Tile Plus & Exclusively Yours
Kahului, HI
01.2019 - 03.2020
- Exceeded sales goals by 38% by establishing and communicating with customers to understand needs and recommend appropriate solutions
- Managed vendors, shipping & subcontractors for 98% on-time project completion
- Conducted troubleshooting of sales and operations to increase profitability and bring positive organizational change
- Lead product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects for remodel
Sales Executive
Westin
Lahaina, HI
10.2017 - 01.2019
- Provide prospective owners tour of property, explain features advantages benefits and advocate correct amount of ownership based on their current and future vacation needs through strategically layered questions customizing presentation tailored to needs
- Closed over 1 million in new sales in first year
- Prepared loan applications and financial documents for Real Estate transaction
Sales Consultant
Kihei Auto Sales
Kihei, HI
10.2015 - 09.2017
- Created social media marketing programs to generate traffic and increased revenue by 20%
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Processed credit applications, legal documents and payments to complete purchasing experience
Education
Bachelor of Science - Psychology
University of Buffalo
Buffalo, NYSkills
- Outgoing and energetic
- Excellent Work Ethic
- Customer needs assessment
- Skilled in CRM QB MS EXCEL ADP POS
- Records management
- Commission Sales
Timeline
Virtual Sales Closer
Mission 4Media
11.2023 - Current
Sales Representative
Aloha Kia Auto
12.2020 - 06.2023
Interior Design Consultant
Ceramic Tile Plus & Exclusively Yours
01.2019 - 03.2020
Sales Executive
Westin
10.2017 - 01.2019
Sales Consultant
Kihei Auto Sales
10.2015 - 09.2017
Bachelor of Science - Psychology
University of Buffalo
Similar Profiles
JILL KEDDYJILL KEDDY
Executive Assistant to the Global CEO at 4media groupExecutive Assistant to the Global CEO at 4media group
Katie A. GingrichKatie A. Gingrich
VICE PRESIDENT, CLIENT AND PROJECT MANAGEMENT at 4MEDIA GROUPVICE PRESIDENT, CLIENT AND PROJECT MANAGEMENT at 4MEDIA GROUP
Grace LauderdaleGrace Lauderdale
Crisis Case Manager at Mission Arlington/Mission MetroplexCrisis Case Manager at Mission Arlington/Mission Metroplex