Tyler Pfluke
Rochester,NY
Summary
Results-driven professional with a demonstrated history of delivering unparalleled service. Proficient in efficiently resolving customer inquiries and ensuring utmost satisfaction. Possessing exceptional interpersonal and communication abilities, adept at fostering positive relationships and establishing rapport with customers. Pursuing an engaging role within a forward-thinking organization to leverage extensive customer service experience in driving company achievements. Proficient in organizing tasks, particularly in managing the unloading of trucks, and storage area operations pertaining to stocking.
Overview
9
9
years of professional experience
Work History
Customer Service Associate
Empire Hots
08.2020 - Current
- Welcomed and provided exceptional customer service to incoming customers, ensuring their needs were promptly addressed and prioritized.
- Demonstrated exceptional organizational skills by efficiently managing prep work, order-taking over the phone, and receiving and storing incoming shipments.
- Exhibited a proactive approach in ensuring a clean and orderly environment for customers, consistently exceeding cleanliness and tidiness standards.
- Consistently adhered to company policies and procedures, contributing to a positive work environment and fostering a culture of professionalism and excellence.
Produce Customer Service
Wegmans Food Markets
10.2016 - 04.2021
- Demonstrated exceptional customer service skills while efficiently stocking and maintaining the produce floor.
- Proficiently operated power jacks, hand jacks, and fork lifts to receive and unload truck loads in the back room.
- Expertly handled over 15 thousand pounds of items per shift by dismantling pallets and strategically placing goods in designated areas.
- Collaborated effectively within a team setting in the fresh fruit and vegetable shop to guarantee proper preparation of all goods, prioritizing health and safety measures.
Maintenance Worker
Seabreeze Amusement Parks
05.2015 - 08.2017
- Conducted routine inspections and preventative maintenance on equipment, ensuring optimal functionality and minimizing downtime.
- Cleaned the park when needed, and came to a position of showing and training others on what to do.
- Good communication skills necessary when working outside directing the flow of traffic.
Education
Associate of Science - Computing And Information Technologies
Monroe Community College
Rochester, NY06.2024
Skills
- Inventory Control
- Communication
- Problem-Solving Abilities
- Multitasking
- Team Player
- Customer Oriented
Timeline
Customer Service Associate
Empire Hots
08.2020 - Current
Produce Customer Service
Wegmans Food Markets
10.2016 - 04.2021
Maintenance Worker
Seabreeze Amusement Parks
05.2015 - 08.2017
Associate of Science - Computing And Information Technologies
Monroe Community College
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