Tyler Anderson
Paso Robles,CA
Summary
Accomplished Head Golf Professional at Paso Robles Golf Club, enhancing club growth and golfer satisfaction through expert golf instruction and innovative club fitting. Demonstrated leadership in team building and strong relationship cultivation, significantly improving service quality and operational efficiency. Skilled in golf club repair, staff development, driving notable advancements in customer loyalty and sales.
Overview
8
8
years of professional experience
Work History
Head Golf Professional
Paso Robles Golf Club
2021.10 - Current
- Facilitated the general operation of the golf course and managed a team of employees to provide exceptional service.
- Oversaw golf instruction programs, inspiring young golfers and the overall growth of the game.
- Head of the golf club fitting studio that greatly increased the sale of golf clubs and provided golfers with right equipment and knowledge to better their game.
- Enhanced golfer experience through personalized instruction and tailored golf programs.
- Promoted a welcoming environment to attract new golfers, resulting in steady club growth.
- Collaborated with other department heads to ensure seamless integration of services across all aspects of the club experience.
- Led instructional clinics for various skill levels, helping participants refine their technique and improve overall performance on course play.
- Cultivated strong relationships with customers to build loyalty and repeat business.
Golf Specialist
Golfland Warehouse
2018.05 - 2021.10
- Delivered outstanding customer service by addressing golfer concerns promptly and professionally.
- Developed relationships with vendors to negotiate favorable pricing on equipment purchases, cutting costs for the facility.
- Enhanced golfer satisfaction by providing personalized club-fitting services and equipment recommendations.
- Oversaw the golf club repair department, building a reoccurring customer base through high quality work.
Golf Cart Attendant
The Crossings at Carlsbad
2017.01 - 2017.12
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Resolved guest concerns in a timely manner by addressing issues with professionalism and courtesy.
Education
Associate Degree in Golf Course Management - Golf Instruction
Golf Academy of America - Carlsbad
Carlsbad, CA04.2018
High School Diploma -
San Luis Obispo High School
San Luis Obispo, CA06.2010
Skills
- Golf instruction expertise
- Golf club fitting specialist
- Networking and relationship building
- Team Building and Leadership
- Staff Training and Development
Timeline
Head Golf Professional
Paso Robles Golf Club
2021.10 - Current
Golf Specialist
Golfland Warehouse
2018.05 - 2021.10
Golf Cart Attendant
The Crossings at Carlsbad
2017.01 - 2017.12
Associate Degree in Golf Course Management - Golf Instruction
Golf Academy of America - Carlsbad
High School Diploma -
San Luis Obispo High School
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