Tyler Applegate
Maria Stein,Ohio
Summary
Experienced installation and repair technician with a proven track record in setting up, repairing, and configuring telecommunications equipment. Skilled at fostering strong customer relationships and adept at solving problems independently. Possesses excellent communication and planning abilities, ensuring seamless project execution.
Overview
10
10
years of professional experience
Work History
Communications Field Technician
New Knoxville Telephone Company
12.2021 - Current
- Expedited issue resolution times through expert diagnosis and implementation of targeted remediation strategies.
- Facilitated seamless technology upgrades, ensuring minimal disruption to customers' operations.
- Ensured customer satisfaction with clear communication, diligent follow-ups, and consistent delivery on commitments made.
- Increased team productivity through effective collaboration on complex projects and sharing of technical expertise.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Installed wiring, cabling and networking hardware on customer premises 1-4 times per day.
- Responded to service requests during and after business hours.
Engineering Assistant
New Knoxville Telephone Company
05.2019 - 12.2021
- Created CAD drawings for Fiber Optic designs.
- Maintained a high degree of professionalism in all interactions with clients and colleagues, fostering positive working relationships.
- Gained hands-on experience in various engineering tools, software, and techniques to contribute effectively to multiple projects.
Farm Hand
B&K Farms
06.2014 - 05.2020
- Feed and water livestock; and monitor food and water supplies
- Drive trucks, tractors, and other equipment to distribute feed to animals
- Mix feed, additives, and medicines in prescribed portions
- Inspect, maintain, and repair equipment, machinery, buildings, pens, yards, and fences.
Assistant Electrical Engineer
Excel Machine & Tool, Inc
08.2018 - 05.2019
- Operate computer-assisted engineering or design software or equipment to perform engineering tasks
- Prepare technical drawings, specifications of electrical systems, or topographical maps to ensure that installation and operations conform to standards and customer requirements.
Education
Bachelor of Science - Mechanical Engineering Technology
University of Toledo
Toledo, OHHigh School Diploma -
Marion Local High School
Maria Stein, OH05.2019
Skills
Fiber Optic Splicing
Cable Management
Wireless Networking
Electrical Systems
Troubleshooting and repair
Installing equipment
Multitasking Abilities
Effective Communication
Affiliations
- Boy Scouts, 2012 – 2018
- 4-H, 2010 – 2019
- Industrial Technology Club, 2015 – 2019, Vice President
- Tri Star Engineering Club, 2018 – 2019, Vice President
- 4-H Camp Counselor, 2015 – 2019
- Junior Fair Board, 2017 – 2019
Accomplishments
- Eagle Scout Award - March 2017
Timeline
Communications Field Technician
New Knoxville Telephone Company
12.2021 - Current
Engineering Assistant
New Knoxville Telephone Company
05.2019 - 12.2021
Assistant Electrical Engineer
Excel Machine & Tool, Inc
08.2018 - 05.2019
Farm Hand
B&K Farms
06.2014 - 05.2020
Bachelor of Science - Mechanical Engineering Technology
University of Toledo
High School Diploma -
Marion Local High School
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