Summary
Overview
Work History
Education
Skills
Leadership And Extracurricular
Hobbies and Interests
Timeline
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Tyler Araujo

Ossining,NY

Summary

I am a Media student at SUNY Oneonta, graduating in 2024. With experience in customer service, office administration, and property management, I have strong communication and problem-solving skills. Past roles include Barista at Starbucks, Customer Service Representative at Pelham Bay Community Medical, and Front Desk Assistant at PAL Environmental Corp. I also managed social media and community events at Hillside Commons and serve as an Executive Board Member and Co-Host at WireTV, contributing to brand awareness and engagement. Proficient in MS Office, Adobe Suite, and social media, I enjoy traveling and soccer.

Overview

4
4
years of professional experience

Work History

Community Assistant/Social Media Manager

Hillside Commons
  • Acted as a liaison between residents and management, addressing inquiries, concerns, and requests promptly and professionally
  • Organized and executed community events, fostering a sense of belonging and camaraderie among residents
  • Conducted property tours for prospective tenants, highlighting features and amenities
  • Assisted with lease signings, renewals, and move-in/move-out procedures
  • Collaborated with maintenance staff to ensure timely resolution of maintenance issues
  • Maintained accurate resident records and files, utilizing property management software.

Barista

Starbucks
02.2019 - 05.2022
  • Memorized over fifty menu items and created custom drinks for numerous customers
  • Fulfilled orders including hot and cold drinks, seasonal offerings, and prepared a plethora of food items
  • Maintained professional customer service and strong communication during periods of high volume
  • Meticulously managed the cashflow operations and daily transactions.

Front Desk Assistant

PAL Environmental Corp
03.2018 - 01.2020
  • Responsible for ordering construction supplies, direct counts of machinery, and machinery rental
  • In charge of troubleshooting customer concerns and problems, and creating a solution
  • Provided customer service follow-ups, including surveys, callbacks, and questionnaire reviews
  • Tasked with creating and maintaining worker timesheets and hour logs.

Customer Service Representative

Pelham Bay Community Medical
- 01.2018
  • Booked routine appointments for patients and organized the schedule in a timely manner
  • Reached out to cliental to confirm appointments and ensure smooth operations in the office
  • Provided patients with Specialist information if further treatment was necessary
  • Tasked with answering phone calls, writing emails, and communicating in person.

Education

Bachelor of Science - Media

State University of New York at Oneonta
Oneonta, NY
05.2024

Skills

  • MS PowerPoint
  • MS Excel
  • MS Word
  • Adobe Photoshop
  • Adobe Illustrator
  • Instagram
  • Twitter
  • Snapchat
  • TikTok
  • Facebook
  • Canva

Leadership And Extracurricular

WireTV, Oneonta, NY, Executive Board/Co-Host, 08/2022, Present, Co-host weekly talk shows about politics, pop culture, current events, and more, Assist in writing the show, coordinating transitions between topics, and cultivating an entertaining product, Participate in weekly meetings to discuss scheduling and personal assignments, as well as provide creative direction through generating and sharing potential ideas, Performs detailed research on personal assignments to plan weekly discussions and topics, Assisted in developing and implementing social media campaigns to increase brand awareness and engagement, Monitored social media channels, responding to comments in a timely manner, Assisted in organizing and executing on-campus events to promote brand visibility and student engagement

Hobbies and Interests

  • Traveling (Spain, Africa, Bahamas, Italy)
  • Soccer

Timeline

Barista

Starbucks
02.2019 - 05.2022

Front Desk Assistant

PAL Environmental Corp
03.2018 - 01.2020

Community Assistant/Social Media Manager

Hillside Commons

Customer Service Representative

Pelham Bay Community Medical
- 01.2018

Bachelor of Science - Media

State University of New York at Oneonta

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Tyler Araujo