A hard working individual that always looks to improve and strive for great things . I grew up always with the mindset to be great at whatever I do. I've traveled quite a bit for my age and that has allowed me to see and understand many different types of people and personalities. I may not be as certified as some as a job candidate when it comes to papers like degrees and such but I can assure you that I will work harder than any one as well as being able to learn anything very fast.
Overview
5
5
years of professional experience
Work History
Installer
California Closet Company
01.2022 - Current
Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
Enhanced customer satisfaction by providing timely and accurate installations.
Completed projects within budget constraints through careful planning and resource management.
Collaborated with team members to ensure smooth workflow and successful project completion.
Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
Ensured high-quality results by consistently following manufacturer specifications during installations.
Travel Agent
Dreamlux Vacations
10.2019 - Current
Travel agent Dreamlux Vacations.
Talking with clients and booking and organizing trips.
Answering calls daily and adding travel protection to trips.
Book group cruises and luxury packages.
Upsell to clients and closing sales.
Building relationships with high end clientele.
Constant bookings.
Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
Carpenter Apprentice
Accent Kitchens And Bath
02.2021 - 08.2021
Carpentry with kitchen and bathrooms, heavy lifting, taking measurements, reading blueprints and sketches.
Interpreted specifications and construction drawings to understand tasks necessary to complete each job.
Worked with master carpenters to install decks for both residential and commercial customers.
Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
Cut materials according to specifications in preparation for installation.
Kept job site cleaned up properly and all debris disposed of in respective containers.
Assisted with movement of materials and equipment to job sites.
Waiter
Pride of America, Norwegian Cruise Line
09.2019 - 03.2020
Served passengers according to the standards set by Norwegian Cruise Line.
Responsible for food and service issues within my work station.
Presented the food and beverage menus, suggest particular specials.
Answered any questions the guest may have about menu items and wine list.
Responsible for setting the tables, obtaining and arranging linen, silverware, china and glassware.
Attended various training session organized by direct supervisors to further improve performance and prepare for career advancement.
Provide exceptional customer service.
Utility/Heavy Lifting.
Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
Kept server areas clean and stocked to increase efficiency while working tables.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Bussed and reset tables to keep dining room and work areas clean.
Inspected dishes and utensils for cleanliness.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Security
Swetman Security Service Inc
03.2019 - 07.2019
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Worked concert stage area indoors.
Authorized entrance papers and granted or denied entrance to building.
Monitored and authorized entrance and departure of employees and visitors.
Education
Convitto Nazionale Principe Di Napoli
Assisi, Italy
Desoto Central Highschool
Mississippi
GED -
Delta State University
2018
Skills
Client amenities
Itineraries
Travel Arrangements
Teamwork and Collaboration
Global Destinations
Hotel Accommodations
Company guidelines and procedures
Accomplishments
Very good communication skills and excellent at dealing with all types of
people.
Competent security worker with experience in high volume situations,
roving control and entrance control.
Able to remain on high alert at all times
and maintain excellent coverage of densely populated events.
Quick and agile
individual with strong critical thinking capabilities.
Physically fit security worker skilled at overseeing safety of clients and
assets.
Able to manage security risks with ease and use sound judgment to
resolve problem situations quickly.