Tyler Bellew

Provide advanced technical assistance and troubleshooting solutions across multiple departments within Publix.

Maintain composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.

Assist with load balancer maintenance by removing servers from either the F5 Node or active VIP pools

Provide support for Test, Development, Staging, and Production servers across multiple departments within Publix Technology

Assisted in maintaining facility infrastructure across multiple Publix Technology locations

Collaborated in maintaining Publix Lakeland data center operations with a team of skilled engineers and maintenance technicians.

Tracked inventory and organized IS equipment for projects and changes

Assisted in Installing new servers, switches, and firewalls, within a data center environment

Received, unloaded, and processed incoming shipments of grocery items to ensure shelves were properly stocked

Maintained cleanliness and organization of stockroom, aisles, and displays.

Trained other employees on Publix applications like chain track, Publix Pro, and order reviewing