Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Benoit

South Dartmouth,MA

Summary

Dynamic sales professional with a proven track record at Best Buy, specializing in Samsung products, and adept in customer service and sales skills. Excelled in building client loyalty, exceeding sales targets, and maintaining product expertise. Demonstrated exceptional teamwork and communication abilities, contributing to significant store achievements.

Overview

5
5
years of professional experience

Work History

Samsung Advisor Specialist

Best Buy
04.2023 - Current


  • Use conversational sales techniques to help customers find Samsung Products that fit their needs.
  • Educate Best Buy employees and customers about Samsung products and services.
  • Work to meet personal and store sales goals on weekly and monthly basis.
  • Ensure that the store meets brand standards for merchandising, security, installation, and cleanliness.
  • Interact with customers and Best Buy employees to provide excellent customer service.
  • Develop long-lasting relationships with clients to ensure consistent retention and loyalty.
  • Maintain product knowledge by staying up to date on new Samsung technology.
  • Ensure department organization: Keeping the department organized and ready to serve customers.

Sales Associate

Dicks Sporing Goods
09.2022 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash/ credit transactions efficiently while adhering to company cash/ credit handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Prioritized helping customers over completing other routine tasks in store.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Sales Associate

Ace Hardware
09.2021 - 09.2022
  • Delivered exceptional customer service by greeting customers, answering product related questions and offering expert advice on hardware, tools, and home improvement items.
  • Assisted customers in finding specific products, placing special orders, and handling product returns and exchanges.
  • Maintained a clean and organized sales floor by restocking shelves, setting up promotional displays, and ensuring accurate pricing.
  • Actively engaged in upselling and cross-selling products, contributing to increased store sales and meeting daily, weekly and monthly sales targets.
  • Operated the cash register, processed transactions efficiently, and handled cash and card payments while maintaining a balanced till.
  • Adhered to store safety protocols, including maintaining organized aisles and assisting in general store upkeep.

Health Enthusiast

The Vitamin Shoppe
03.2020 - 09.2021
  • Provided personalized customer service by assisting guests with product inquiries and offering recommendations on vitamins, supplements and health support related products to support their wellness goals.
  • Developed and maintained in-depth knowledge of nutritional supplements, sports nutrition, weight management, and health products, staying current with the new product lines and industry trends.
  • Educated customers on proper usage and potential health benefits while ensuring a safe and informed shopping experience.
  • Consistently met and exceeded daily sales goals by engaging in upselling, cross-selling, and providing tailored product solutions to customers.
  • Processed transactions accurately at the point of sale, handling cash, credit and returns while maintaining a balanced cash register.
  • Collaborated with team members to maintain a clean, well-organized store environment, ensuring product displays were stocked, tidy, and correctly priced.
  • Assisted in inventory management tasks, including stock replenishment, receiving shipments, and conducting inventory counts.
  • Participated in promotional events and product launches to drive customer engagement and increase product awareness.

Education

High School Diploma -

Westport Senior High School
Westport, MA
06.2019

Skills

  • Customer Service
  • Communication
  • Product Knowledge
  • Sales Skills
  • Cash Handling & POS Operation
  • Merchandising
  • Problem-Solving
  • Time Management
  • Teamwork
  • Attention to Detail

Timeline

Samsung Advisor Specialist

Best Buy
04.2023 - Current

Sales Associate

Dicks Sporing Goods
09.2022 - 04.2023

Sales Associate

Ace Hardware
09.2021 - 09.2022

Health Enthusiast

The Vitamin Shoppe
03.2020 - 09.2021

High School Diploma -

Westport Senior High School

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Tyler Benoit