Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Tyler Berg

Rio Rancho

Summary

Results-oriented professional with extensive experience in customer service and event coordination at Pelicans. Demonstrated expertise in staff training and conflict resolution, leading to enhanced guest satisfaction. Proficient in document organization and time management, consistently delivering high-quality results during a summer internship.

Overview

2
2
years of professional experience

Work History

Wait Staff Member

Pelicans
Albuquerque
08.2024 - 08.2025
  • Provided excellent customer service and ensured guest satisfaction at a busy restaurant.
  • Assisted in training new staff on restaurant policies and service standards.
  • Responded promptly to customer inquiries and resolved any concerns effectively.
  • Facilitated communication between front-of-house and back-of-house teams during service.
  • Managed multiple tasks simultaneously while remaining organized under pressure.
  • Checked back with customers during meals to ensure satisfaction with food and service.

Intern

Sandoval County
Villiage Of Corrales
05.2024 - 08.2025
  • Coordinated logistics for events hosted by Sandoval County departments.
  • Prepared reports summarizing project progress and results for management review.
  • Maintained positive working relationship with fellow staff and management.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Dishwasher

Hot Tamales
Rio Rancho
05.2023 - 09.2024
  • Operated dishwashing equipment to clean plates, utensils, and cookware efficiently.
  • Maintained cleanliness of kitchen area by organizing and disposing of waste properly.
  • Adhered to safety protocols while handling hot and sharp kitchen tools daily.
  • Swept and mopped floors in the kitchen area at regular intervals throughout shift.
  • Backed up kitchen team members during heavy work periods to maximize team coverage.

Education

High School Diploma -

Cleveland Highschool
Rio Rancho, NM
05-2025

Skills

  • Customer service
  • Conflict resolution
  • Employee training
  • Document organization
  • Time management
  • Event coordination
  • Inventory management

Affiliations

  • Music, guitar, singing/songwriting
  • snowboarding
  • Reading

References

References available upon request.

Timeline

Wait Staff Member

Pelicans
08.2024 - 08.2025

Intern

Sandoval County
05.2024 - 08.2025

Dishwasher

Hot Tamales
05.2023 - 09.2024

High School Diploma -

Cleveland Highschool

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