Tyler Berry
Church Hill,TN
Summary
Hardworking, experienced server of 5 years with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at managing tables of all sizes with accuracy and efficiency. Skilled in anticipating customer needs, providing personalized recommendations, and collaborating with team members to create positive dining experiences. Committed to professionalism, consistency, and exceptional hospitality.
Overview
6
6
years of post-secondary education
5
5
years of professional experience
Work History
Server
The Chop House
Kingsport, TN
08.2021 - Current
- Deliver attentive, personalized service in a full-service dining environment, creating welcoming and memorable guest experiences.
- Manage multiple tables and large parties in a fast-paced setting while maintaining accuracy, efficiency, and attention to detail.
- Demonstrate strong menu knowledge to answer guest questions, provide informed recommendations, and assist with food and beverage selections.
- Identified opportunities to enhance guest experience and increase sales through tailored menu recommendations and upselling.
- Addressed guest concerns professionally and promptly, achieving positive resolutions and ensuring guest satisfaction.
- Coordinate with kitchen staff, bartenders, and fellow team members to maintain smooth service and efficient restaurant operations.
- Complete opening, closing, and side-work responsibilities while maintaining cleanliness, organization, and established service standards.
- Built positive guest relationships through attentive service, leading to favorable feedback and an inviting dining atmosphere.
Education
Bachelor of Science - Human Services
East Tennessee University
Johnson City, TN 08.2017 - 05.2023
Johnson County High School
Mountain City , TNSkills
- POS systems
- Order entry
- Menu pairing
- Food safety
- Table management
- Customer service
- Restaurant operations
- Upselling techniques
- Guest relations
- Team coordination
- Clear communication
- Conflict resolution
- Attention to detail
- Time management
- Composure under pressure
- Exceptional customer service
- Food and beverage pairings
- Team collaboration
- Multitasking and organization
- Daily specials memorization
- High volume dining
- Positive guest interactions
- Liquor, wine, and food service
- Strong work ethic
Accomplishments
- Member: The National Society of Leadership and Success: East Tennessee State University: Johnson City, TN: 2018-Present
- Member: The National Society of Collegiate Scholars: East Tennessee State University: Johnson City, TN: 2018-Present
- Dean’s List: East Tennessee State University: Johnson City, TN: 2018-2023
Affiliations
- Service-Learner, YMCA of Greater Kingsport: Kingsport, TN: Fall of 2019 and Spring of 2021
References
References available upon request.
Timeline
Server
The Chop House
08.2021 - Current
Bachelor of Science - Human Services
East Tennessee University
08.2017 - 05.2023
Johnson County High School