Tyler Bingaman
Trident E&P
Severn,MD
Summary
Results-driven professional in information technology and telecommunications with a focus on computer systems technology. Expertise in defining project specifications, setting clear goals, and communicating effectively across teams. Experienced in training personnel to uphold security standards and promote collaboration. Skilled in technical diagnostics and system maintenance, enhancing equipment functionality and driving efficiency.
8
years of professional experience
Work History
Lexmark Technician
1 Year 9 Months- Performed troubleshooting and diagnosis on malfunctioning equipment and maintenance on over 190 Lexmark MFDs.
- Managed Smartsheet and Fieldpoint support tickets, coordinating maintenance requests, troubleshooting, and toner replenishment for Lexmark multifunction devices (MFDs).
- Supported the deployment and installation of Lexmark multifunction devices (MFDs) across multiple states, helping ensure successful implementation and operational readiness.
Help Desk Technician
7 Months- Provided tier 1 technical support for over 2000 end users daily
- Collaborated with IT team to troubleshoot and resolve hardware/software issues, enhancing support for over 2000 end users
- Implemented new technology software and hardware, improving productivity and efficiency for school staff and students
- Supported various products including Microsoft, Google, Lenovo, HP, Toshiba, and Lexmark to ensure operational effectiveness
COR Auditor
2 Years 6 Months- Worked in a team of three to train and enforce COMSEC policy and procedures - Hosted Executive Officer, LE Local-Element, COR Auditor, and KOAM training - Audited over 30 commands and adherence to policy and procedures handed down by NSA and Naval Communications Security Material Systems command - Completed 106 Training-and-Assist Visits (TAVs) inspecting shore ship commands on adherence to policy along the east coast - Ensured proper handling of CLASSIFIED/SECRET/TOP-SECRET material - Verified proper handling of TPI - Trained key management infrastructure operating account managers (KOAMs) on proper usage of government systems, ensuring 100% compliance in accordance with CMS-1A and CMS-3A - Contributed to the creation, distribution, training, and adherence to COMSEC and CMS-3A policy along with fellow auditors.
Manager/Supervisor - Communications Watch Officer
2 Years- Served in various positions of increased responsibility and complexity at various locations, demonstrating exceptional leadership, knowledge, skills, and abilities - Consolidated Afloat Networks and Enterprise Service (CANES) Administrator/Maintainer USS San Jacinto - Perform advanced networking system management, administration and maintenance support to the Consolidated Afloat Networks and Enterprise Services (CANES) AN/USQ-208 V system - Perform all maintenance and tasks and administrative functions associated with the CANES system in a shipboard based end environment - Effectively manage operation, security, and maintenance of contiguous Secure Internet Protocol Routing (SIPR), Non-secure Internet Protocol Routing (NIPR), Sensitive Compartmented Information (SCI), and complex wide area network (WAN) environments - Analyze IT management needs; ensure that spare parts, supplies, and operating essentials are maintained - Ensure optimal system performance and reliability utilizing current and future multi-level security products collectively to provide data integrity, confidentiality, authentication, non-repudiation, and access control of the LAN and WAN - produce technical solutions for new requirements - Ensure vigorous application of information security/information assurance policies in the delivery of network services - Continuously analyze threats, vulnerabilities, network alarms, performance and interactivity between multiple platforms to identify and correct problem areas, optimize performance levels, and maintain an appropriate level of protection. Communications Watch Officer USS San Jacinto - Troubleshoot and fixed over 1,000 circuits - In charge of all IT technicians during everyday operations dealing with Tech Control obligations - Monitored communications to maintain mission readiness during a 206-day deployment at sea in 2020.
Education
Bachelor of Science - Leadership
Skills
IT Support
System Security
Data Recovery
Data backup
Technical Training
Installation and repair
System Upgrades
Parts Management
Data analysis
Training management
Installation and repair services
Customer relations
Personal Information
Title: Information System Technician
Timeline
Lexmark Technician
Trident E&P
02.2025 - Current
Help Desk Technician
Spring-Ford Area School District
09.2023 - 04.2024
COR Auditor
NCMS CMS
01.2021 - 07.2023
Manager/Supervisor - Communications Watch Officer
UNITED STATES NAVY
01.2019 - 01.2021
Trident University
Bachelor of Science from Leadership