Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Bramel

Fairfield,Ohio

Summary

Proven track record of enhancing customer satisfaction, evidenced by successful tenure at Door Dash, where efficient route planning and timely deliveries were paramount. Skilled in using GPS technology and excelling in high-pressure environments through exceptional teamwork and collaboration.

Increased repeat business by building strong customer relationships, showcasing a commitment to excellence and reliability. Hardworking employee enthusiastic about learning all fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

3
3
years of professional experience

Work History

Delivery Driver

Door Dash
11.2022 - 12.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Sales Associate

PacSun
11.2021 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Front of House Server

Frisch's Big Boy Restaurant
10.2020 - 11.2021
  • Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
  • Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
  • Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
  • Supported overall restaurant operations by assisting with opening or closing duties as needed.
  • Collaborated with kitchen staff to ensure accurate order preparation, contributing to positive guest feedback.
  • Addressed customer concerns swiftly and professionally, resolving issues and ensuring repeat patronage.
  • Displayed excellent interpersonal skills when interacting with diverse clientele on a daily basis.
  • Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Exhibited strong multitasking abilities by simultaneously managing phone orders, dine-in customers, and take-out pickups.

Education

High School Diploma -

Ross High School
Hamilton, OH
05.2022

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Dependable and reliable
  • Punctual and Reliable
  • Time management skills

Timeline

Delivery Driver

Door Dash
11.2022 - 12.2023

Sales Associate

PacSun
11.2021 - 11.2022

Front of House Server

Frisch's Big Boy Restaurant
10.2020 - 11.2021

High School Diploma -

Ross High School

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Tyler Bramel