Tyler Bruce
Land O Lakes
Summary
Adept at navigating complex insurance claims and enhancing customer satisfaction, my tenure at Prolific Public Adjusting showcased my ability to resolve high-volume claims efficiently, leveraging my claim investigation expertise and exceptional communication skills. Achieved significant client loyalty at American Glass Professionals through strategic sales and personalized service, underscoring my multitasking prowess and attention to detail.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Public Adjuster
Prolific Public Adjusting
10.2024 - Current
- Managed a high volume of claims simultaneously, prioritizing tasks to meet deadlines while maintaining accuracy.
- Maximized client satisfaction by acting as a liaison between policyholders and insurance companies.
- Negotiated favorable settlements for clients by effectively analyzing insurance policy coverage and damages.
- Increased claim resolutions through skillful negotiation with insurers on behalf of policyholders.
- Actively participated in industry conferences and training events to continually improve knowledge and skills as a Public Adjuster professional.
- Enhanced company reputation by consistently providing outstanding customer service throughout the entire claims process.
- Coordinated with contractors, engineers, and other experts to accurately assess property damage values for each case.
- Conducted thorough site inspections to document property damages and determine proper claim amounts.
- Built strong relationships with clients, providing excellent customer service throughout the claims process.
- Developed comprehensive reports detailing findings from investigations, supporting successful claim resolution efforts.
Plumbing Service Technician
DuCon Plumbing LLC
07.2021 - 03.2024
- Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
- Ensured all work met local building codes by staying current with regulations and guidelines.
- Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
- Improved client relations through clear communication regarding project progress updates or changes in scope as needed throughout the duration of a job order assignment.
- Installed various plumbing systems with accuracy and attention to detail, resulting in high-quality outcomes.
- Enhanced workplace safety standards through active participation in safety training sessions and adherence to established protocols.
Sales Representatives
American Glass Professionals
04.2024 - Current
- Collaborated with marketing teams to create compelling sales presentations, boosting client interest.
- Increased customer engagement by implementing personalized follow-up strategies.
- Developed strong client relationships for long-term loyalty and repeat business.
- Conducted market research to identify new opportunities for product offerings.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
Education
High School Diploma -
King High School
Tampa, FL05.2015
Skills
- Construction
- Organizational growth
- Insurance policy sales
- Property valuation
- Claim investigation expertise
- Customer service
- Highly motivated
- Problem-solving
- Attention to detail
- Multitasking and organization
- Claims investigation
- Critical thinking
- Team collaboration
- Verbal and written communication
- Active listening
- Decision-making
Certification
Public adjuster license
License Number: G181958
620 all lines public adjusters license
Languages
English
Native or Bilingual
Timeline
Public Adjuster
Prolific Public Adjusting
10.2024 - Current
Sales Representatives
American Glass Professionals
04.2024 - Current
Plumbing Service Technician
DuCon Plumbing LLC
07.2021 - 03.2024
Public adjuster license
License Number: G181958
620 all lines public adjusters license
High School Diploma -
King High School
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