Tyler Burnam
Durant,OK
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Restaurants and Sales.
Overview
10
10
years of professional experience
Work History
Director of Operations
RMH Franchise
04.2023 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Mentored and coached team members to foster productive and engaging work environment.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
Training General Manager
RMH Franchise
07.2014 - Current
- Increased overall productivity by conducting regular skills assessments and providing targeted training opportunities.
- Empowered employees with personalized coaching sessions, equipping them with tools for success in both their personal lives and professional careers.
- Boosted customer satisfaction by providing ongoing staff training on best practices in customer service.
- Collaborated with department heads to identify areas of improvement and develop targeted training solutions.
- Established a strong foundation for long-term success by creating sustainable career development plans for employees at all levels.
- Improved employee retention by developing and implementing comprehensive training programs.
Education
No Degree - General Mathematics
East Central University
Ada, OKSkills
- Operational Efficiency
- Operations Oversight
- Strategic Planning
- Leadership training
- Quality Assurance
- Cost Control
- Schedule oversight
- Risk Mitigation
- Customer Service
- KPI Tracking
Timeline
Director of Operations
RMH Franchise
04.2023 - Current
Training General Manager
RMH Franchise
07.2014 - Current
No Degree - General Mathematics
East Central University
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