Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Chapman

Brookhaven,PA

Summary

Hardworking sales and service team member. Successful at operating with speed and efficiency to meet demand in fast-paced environments. Good relationship-building, organizational and multitasking abilities. Highly motivated employee with desire to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am an Industrious employee with customer service, multitasking, and time management abilities, while also being a team player. Devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain an entry-level management position to help launch my career, while achieving company goals.

Overview

6
6
years of professional experience

Work History

Budtender

Verilife | PharmaCann
Upland Chester, PA
03.2023 - Current
  • Advised customers regarding safety measures necessary for cannabis consumption.
  • Educated customers on responsible consumption practices such as dosage control and safe storage methods.
  • Performed daily opening and closing duties including cleaning tasks as assigned.
  • Researched new products, strains and trends as well as important law changes regarding dispensaries.
  • Greeted customers with a friendly and inviting attitude.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Provided excellent customer service by answering questions regarding product usage and benefits.
  • Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.
  • Assisted customers in selecting the best products for their needs.
  • Monitored inventory levels and informed management when stock was low or depleted.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Processed returns and exchanges in accordance with company policy.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Resolved customer complaints in a timely manner to maintain satisfaction ratings.
  • Assisted management in training new budtenders on policies and procedures.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Answered store and merchandise questions and led customers to wanted items.

Construction Laborer

Trimm Glass Co
Media, PA
06.2018 - 09.2023
  • Gained independent working skills and guided and mentored less experienced team members.
  • Assisted with diverse construction challenges to help team and customer.
  • Displayed high standards for quality workmanship and routinely double-checked work.
  • Learned and mastered skilled trade specialties under guidance of expert mentors.
  • Worked productively as lead or helping team member to drive customer satisfaction.
  • Repaired damaged structures such as walls or floors when needed.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Operated a variety of hand and power tools to complete tasks such as sawing, drilling, hammering, and excavating.
  • Installed structures or fixtures using hand or power tools per plan drawings.
  • Built forms for pouring concrete foundations and slabs.

Education

High School Diploma -

Strath Haven High School
Wallingford, PA
06-2018

Skills

  • Maintaining Security
  • Preparing Packages
  • Restocking Inventory
  • Store Organization
  • Cash Handling
  • Product Knowledge
  • Payment Processing
  • Customer Assistance
  • Adaptable and Flexible
  • Store Opening and Closing
  • Attention to Detail
  • Flexible Hours
  • Team Cooperation
  • Reliable and Responsible
  • Decision-Making
  • Cash Register Operation
  • Register Opening and Closing
  • Exceeding Customer Expectations
  • Customer Service
  • Positive Customer Engagement
  • Friendly and Helpful
  • Team Leadership
  • Goal-Driven
  • Building Customer Loyalty
  • Creative Thinking
  • Strong Communication and Interpersonal Skills

Timeline

Budtender

Verilife | PharmaCann
03.2023 - Current

Construction Laborer

Trimm Glass Co
06.2018 - 09.2023

High School Diploma -

Strath Haven High School

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Tyler Chapman