Tyler Christian

Snack Bar Manager / Pro Shop Attendant

Sunset Golf Course

05.2015 - Current

Took phone calls to book tee times and answer questions pertaining to golf operations.
Performed general shop/bar upkeep duties by cleaning surfaces, restocking displays and emptying trash receptacles .
Operated cash register to accept cash, credit card and gift card payments.
Maintained full knowledge of golf tournaments and events to answer member questions pertaining to events.
Educated members and customers on new products, services and discounts to promote additional sales.
Stocked and restocked inventory on sales floor to boost sales and meet company demands..
Wrote order supply requests to replenish merchandise.
Engaged in friendly conversation with customer to better uncover individual needs.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Listened to customer needs and desires to identify and recommend optimal products.
Managed efficient cash register operations.
Built customer loyalty and retention by delivering excellent shopping experiences.
Created inviting environment for customers by maintaining store organization and cleanliness.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Recommended complementary purchases to customers, increasing revenue.
Prioritized helping customers over completing other routine tasks in store.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Developed strong rapport with customers and created positive impression of business.