Dynamic and results-driven professional with extensive experience in cleaning and customer service, notably at Christal Clean. Proven track record in training and leading teams, ensuring high-quality outcomes and client satisfaction. Skilled in sanitation and organization, with strong communication and problem-solving abilities that enhance team performance and efficiency.
Worked as a regular cleaner for this company, interacting with customers daily. I frequently work both independently and as part of a team. I’ve been assigned to lead on larger, first time cleans, ensuring efficiency and high quality results. Additionally, I’ve trained a new employee, preparing them to work independently.
Started as a regular house cleaner and quickly advanced to a Lead and Trainer within six months. In this role, I managed a team to ensuring timely efficient and high-quality work. I communicated directly with clients to understand their expectations and needs. Durning my time there, I successfully trained around 30 new employees and often managing group training sessions.
Worked as a cake decorator and bakery clerk at Pick’n Save. My responsibilities include decorating cakes, preparing and packaging food items, maintaining a clean and keeping an organized workspace. I assist customers regularly /on the phone with taking orders and have completed food safety and sanitation training as part of my role.
As a Sales Associate and Fitting Room Lead I provided excellent customer service by assisting customers in the fitting room and helping them find what they needed. I managed merchandise, ensuring clothing was folded and organized for display. Additionally I handled cashier duties and maintained store cleanliness by straightening the sales floor and performing end of shift cleaning tasks. I also would attend to the phone and help customers by answering questions or finding merchandise in store and much more.