Merlinda Garcia
West Allis,WI
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care. Committed to obtaining highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust with patients through excellent communication and interpersonal skills.
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
11
11
years of professional experience
Work History
Certified Medical Assistant
ProHEALTH Care Associates
10.2022 - Current
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Organized charts, documents and supplies to maintain team productivity.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Measured vital signs and took medical histories to prepare patients for examination.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Perform DOT testing such BAT and random drug screening.
- Do FIT testing
- Draw titers, drug screening, other labs, and collect hair samples per companies requirements in Occupational Health.
Certified Medical Assistant
Advocate Aurora Health Care
11.2020 - 09.2022
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Certified Medical Assistant
Froedtert Health & The Medical College Of Wisconsi
04.2019 - 10.2020
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Cashier/Customer Service Representative
Kohl’s Department Store
10.2019 - 08.2020
- Operated cash register, collected payments and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed all sales transactions promptly to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer service.
- Met high productivity standards in processing payments for customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Assisted with purchases, locating items and signing up for rewards programs.
- Learned roles of other departments to provide coverage and keep store operational.
Certified Medical Assistant
Wheaton Franciscan Healthcare/Ascension
11.2015 - 04.2019
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Administered rapid tests such as Strep to help clinical staff assess conditions.
Certified Medical Assistant Float
Goodwill Talent Bridge
05.2015 - 11.2015
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Education
Technical Diploma - Medical Assisting
Milwaukee Area Technical College
Milwaukee, WI05.2015
GED -
Milwaukee Area Technical College
Milwaukee, WI05.2013
Skills
- HIPAA compliance
- Certified in Basic Life Support (BLS)
- Bilingual
- Clinical applications
- Patient scheduling
Timeline
Certified Medical Assistant
ProHEALTH Care Associates
10.2022 - Current
Certified Medical Assistant
Advocate Aurora Health Care
11.2020 - 09.2022
Cashier/Customer Service Representative
Kohl’s Department Store
10.2019 - 08.2020
Certified Medical Assistant
Froedtert Health & The Medical College Of Wisconsi
04.2019 - 10.2020
Certified Medical Assistant
Wheaton Franciscan Healthcare/Ascension
11.2015 - 04.2019
Certified Medical Assistant Float
Goodwill Talent Bridge
05.2015 - 11.2015
GED -
Milwaukee Area Technical College
Technical Diploma - Medical Assisting
Milwaukee Area Technical College