Tyler Church
Domino's Pizza F.O.P Franchise
Jackson,TN
15
years of professional experience
Results-oriented professional with a strong background in client relations and team development. Skilled in problem resolution and training, successfully turning customer feedback into loyalty while fostering a high-performing work environment.
Work History
General Manager
4 Months- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Oversaw daily operations to ensure optimal efficiency and customer satisfaction.
- Developed training programs to enhance staff performance and service quality.
General Manager
3 Years 11 Months- Directed day-to-day operations, optimizing efficiency for multiple store locations.
- Implemented inventory management systems, reducing food waste and improving supply chain processes.
- Developed training programs for staff, enhancing customer service standards and employee performance.
- Analyzed sales data to identify trends, driving strategic marketing initiatives and menu optimization.
- Led cross-functional teams in executing promotional campaigns, increasing brand visibility and customer engagement.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Oversaw daily operations to ensure optimal efficiency and customer satisfaction.
- Developed training programs to enhance staff performance and service quality.
Kitchen Aid
1 Year 8 Months- Prepared and served nutritious meals to residents, ensuring adherence to dietary restrictions.
- Maintained cleanliness and organization of kitchen areas, following safety and sanitation protocols.
- Assisted in food preparation tasks, including chopping vegetables and assembling trays for service.
- Collaborated with team members to streamline meal service processes, enhancing overall efficiency.
- Coordinated with nursing staff to ensure timely delivery of meals aligned with resident schedules and preferences.
- Maintained a clean working environment by consistently washing dishes and completing daily cleaning tasks.
- Operated standard kitchen equipment with focus on safety and sanitation.
Barback, Bartender, Bouncer, Cook
4 Years 3 Months- Assisted bartenders in maintaining efficient workflow during high-volume service periods.
- Restocked bar supplies to ensure readiness for peak hours and special events.
- Maintained cleanliness of bar area, adhering to health and safety standards consistently.
- Supported inventory management by tracking supplies and reporting shortages promptly.
- Trained new staff on bar procedures, promoting best practices and operational efficiency.
- Developed strong relationships with customers, fostering a welcoming atmosphere at the bar.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Replaced empty kegs and soda syrups.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Delivered food to customers at bar and tables.
- Checked ID cards and verified bar guests were of legal age.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Monitored crowd behavior to prevent disturbances and ensure compliance with venue policies.
- Enforced safety protocols to maintain a secure environment for patrons and staff.
- Conducted regular assessments of venue security measures, recommending improvements based on observations.
- Implemented crowd control strategies during events, ensuring orderly conduct and adherence to regulations.
- Checked IDs and closely examined patrons' faces to verify age.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
Contractor
2 Years 5 Months- Executed daily construction tasks, ensuring adherence to safety protocols and project timelines.
- Operated heavy machinery and power tools, demonstrating skill in equipment handling and maintenance.
- Collaborated with team members to enhance workflow efficiency and productivity on-site.
- Assisted in interpreting blueprints and technical drawings for accurate project implementation.
- Improved workflow efficiency by implementing innovative construction techniques and tools.
Education
High School Diploma
GED
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Training and coaching
Staff management
Relationship building
Employee scheduling
P&L management
Motivation
Client relations
Labor cost controls
Timeline
General Manager
Domino's Pizza F.O.P Franchise
02.2026 - CurrentRead More
General Manager
Domino's Pizza B.A.M Franchise
07.2021 - 06.2025Read More
Kitchen Aid
Vacaville Convalescense & Rehabilitation Center
12.2017 - 08.2019Read More
Barback, Bartender, Bouncer, Cook
Lucas Bar & Grill
07.2013 - 10.2017Read More
Contractor
HMW Consruction
02.2011 - 07.2013Read More
Hogan High
High School Diploma
Read More
Hogan High
GED
Read More
Achievements
-Team player of the year nominee for traveling state wide in NM for B.A.M helping stores to cover shifts and fill in staff, and most profitable store in my region for the quarter.
-Saint Jude's Award for 38% of sales participation donated to St. Jude's