Tyler Clark
Business Finance Student
Reno,NV
Summary
I am currently pursuing a degree in Business Finance at the University of Nevada, Reno, and I am a former collegiate football player. In addition to my academic pursuits, I am managing a tax office, where I utilize a strong combination of leadership, effective communication, problem-solving, and client service skills. My athletic background has instilled in me a strong work ethic, adaptability, and a results-oriented mindset, which I apply to my professional role. These skills enable me to drive team collaboration, manage complex tasks efficiently, and consistently deliver excellent client satisfaction. I am committed to continuous learning and growth, ensuring I bring both strategic thinking and a competitive edge to all of my endeavors.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Tax Associate Manager
H&r Block
11.2023 - Current
- Achieved yearly return target of 1,700 returns for my office
- Achieved office performance rating of 95% from customer surveys
- Contribute to overall team success by consistently meeting or exceeding performance metrics for quality, productivity, and client satisfaction.
- Enhance customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Golf Associate
Arrowcreek Country Club
04.2024 - 11.2024
- Contributed to the overall success of the golf course by ensuring all tasks were completed in a timely and efficient manner.
- Managed driving range operations efficiently, keeping balls stocked and maintaining cleanliness around hitting stations.
- Played an active role in fostering a positive work environment among colleagues by participating in team-building events and offering constructive feedback when necessary.
- Enhanced customer satisfaction by providing exceptional service and maintaining a friendly demeanor.
Client Service Professional
H&r Block
01.2023 - 04.2023
- Proactively identified potential problems within client accounts and took steps to mitigate risks before they escalated further.
- Responded to customer questions via phone, email, and in-person.
- Served as the primary point of contact for key accounts, fostering loyalty among high-value clients.
Boat Service Associate
Custom Boat & Marine
05.2022 - 09.2022
- Enhanced customer satisfaction by providing timely and efficient assistance in various service tasks.
- Collaborated with team members to streamline processes and improve overall service efficiency.
- Unloaded, loaded, and stocked merchandise.
- Enhanced boat cleanliness by utilizing appropriate cleaning supplies and techniques tailored to various surfaces.
Education
Bachelor of Science - Finance
University of Nevada, Reno
Reno, NV 08.2022 - Current
Skills
- Reliable Team Member
- Adaptable Learner
- Effective Leadership
- Analytical Business Skills
- Highly Motivated Professional
- Exceptional Client Service
- Effective Collaboration Skills
- Proficient in Various Online Programs
Accomplishments
- College Football Freshman player of the year
- Reached office season return target first year as manager
Timeline
Golf Associate
Arrowcreek Country Club
04.2024 - 11.2024
Tax Associate Manager
H&r Block
11.2023 - Current
Client Service Professional
H&r Block
01.2023 - 04.2023
Bachelor of Science - Finance
University of Nevada, Reno
08.2022 - Current
Boat Service Associate
Custom Boat & Marine
05.2022 - 09.2022
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