Tyler Colbeth
Office Administrator
Denver,CO
Summary
Results-driven professional with an Associate degree and strong background in customer service, hospitality, and technical support. Highly organized, detail-oriented, and skilled in time management. Proficient in software to streamline tasks and boost productivity. Quick learner with a proactive work ethic and proven ability to manage multiple responsibilities efficiently.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
12
12
years of professional experience
Work History
Office Manager
H&r Block
2025.11 - Current
- Managed daily office operations, ensuring efficiency and compliance with company policies.
- Coordinated schedules and appointments for staff, optimizing resource allocation and time management.
- Implemented process improvements that enhanced workflow efficiency across multiple departments.
- Skilled at working independently and collaboratively in a team environment.
- Led cross-functional teams to enhance operational efficiency and achieve strategic goals.
- Mentored junior staff, fostering professional growth and enhancing team collaboration.
Powered Industrial Truck (PIT) Driver / Sorter
Amazon
2025.10 - 2025.12
- Operated powered industrial trucks (reach, order picker, and pallet jack) to safely move, stage, and store inventory in a high-volume fulfillment center.
- Loaded, unloaded, and transported freight while maintaining strict safety and quality standards.
- Sorted, scanned, and routed packages accurately to meet productivity and shipment deadlines.
- Maintained consistent pick rates while minimizing errors in a fast-paced environment
- Conducted pre-shift equipment inspections and reported safety or mechanical issues promptly.
- Followed OSHA, site-specific safety protocols, and standard operating procedures at all times.
Pre-Sales Representative
HomeSafe
2024.10 - 2025.06
- Conducted cold calls and managed workflow to drive qualified leads while maintaining high productivity.
- Generated qualified leads and promoted brand value and product benefits.
- Maintained detailed records of customer interactions and follow-ups to optimize sales pipeline.
- Demonstrated strong self-motivation and time management to meet individual and team benchmarks.
Assistant Store Manager
Calvin Klein
2024.05 - 2024.10
- Managed retail operations, coached team members, executed merchandising, and delivered exceptional service.
- Opened store operations, managed bank deposits, and balanced cash drawers.
- Executed visual merchandising standards to enhance store presentation.
- Supervised staff to optimize team performance and ensure smooth daily operations.
Office Manager
H&R Block
2023.11 - 2024.04
- Managed office operations and a team of 10 while optimizing workflows and surpassing revenue targets.
- Led operational improvements to enhance client satisfaction and team cohesion.
- Oversaw administrative processes, scheduling, and documentation.
- Acted as primary client contact to resolve inquiries and maintain a professional environment.
Front Desk & Game Master
The Escape Game
2022.07 - 2023.07
- Led team operations, managed bookings, and delivered engaging game experiences.
- Delivered exceptional customer service and promptly addressed inquiries and concerns.
- Facilitated interactive game sessions to enhance participant engagement.
- Managed scheduling and resources to ensure smooth operations.
Barista
Grounded Coffee
2019.10 - 2021.06
- Delivered high-quality beverages and customer service at a locally-owned café.
- Assisted with daily operations and supported community outreach initiatives.
- Trained new staff on operational procedures and customer engagement.
- Maintained cleanliness and operated espresso machines efficiently.
Technical Support Specialist
Provelosity
2018.03 - 2020.05
- Provided technical support across hardware, software, and network issues.
- Managed data encryption and system/server reformatting to maintain security and performance.
- Troubleshot issues efficiently to ensure an excellent end-user experience.
Guest Service Specialist
Marriott Hotels
2014.03 - 2019.10
- Provided high-quality hospitality across multiple properties, managing guest check-ins, check-outs, and front desk operations.
- Performed nightly audits, cash handling, reconciliations, and system reporting to ensure operational accuracy.
- Resolved guest service, technical, and billing issues efficiently to maintain satisfaction and brand standards.
Education
A.A.S. - Technical & Applied Studies
Northern Virginia Community College
2021-12
Skills
- Microsoft Office Suite / Google Workspace
- Certified Industrial Powered Truck Operator
- Technical Support & Troubleshooting
- Team Leadership & Supervision (up to 10 team members)
- Scheduling & Operations Coordination
- Conflict Resolution & Problem Solving
- Project Management & Workflow Optimization
- Customer Service & Client Relations
- Communication & Active Listening
- Time management
Timeline
Office Manager
H&r Block
2025.11 - Current
Powered Industrial Truck (PIT) Driver / Sorter
Amazon
2025.10 - 2025.12
Pre-Sales Representative
HomeSafe
2024.10 - 2025.06
Assistant Store Manager
Calvin Klein
2024.05 - 2024.10
Office Manager
H&R Block
2023.11 - 2024.04
Front Desk & Game Master
The Escape Game
2022.07 - 2023.07
Barista
Grounded Coffee
2019.10 - 2021.06
Technical Support Specialist
Provelosity
2018.03 - 2020.05
Guest Service Specialist
Marriott Hotels
2014.03 - 2019.10
A.A.S. - Technical & Applied Studies
Northern Virginia Community College