Marketing Specialist/Key Account Manager
Connect America
CHICAGO, IL
2024 - 2026
- Drove 40% month-over-month growth in referrals, significantly expanding statewide referral volume across
Illinois - Exceeded performance targets by 10%+ in 10 of 12 months, consistently recognized as a top-performing
referral partner - Built and managed referral relationships with Skilled Nursing Facility Directors, Hospital Case Managers, and
Illinois Department of Aging leadership through statewide travel, in-person and virtual presentations - Conducted 30–40 in-person and virtual site visits per month, delivering tailored presentations to stakeholders
to accelerate pipeline growth - Collaborated cross-functionally with Operations and Service teams to ensure seamless delivery, installation,
and post-implementation support - Utilized Salesforce CRM to manage pipeline, forecasting, and performance reporting
