Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Tyler Cross

Lowell,MI

Summary

Dynamic professional with expertise in nursing unit operations and medical office administration at Blodgett Hospital. Proven ability to enhance patient satisfaction and maintain data confidentiality. Adept at utilizing Microsoft Suite for efficient document control. Recognized for effective communication and problem-solving skills, contributing to streamlined healthcare delivery and operational excellence.

Overview

4
4
years of professional experience

Work History

Unit Secretary

Blodgett Hospital
11.2024 - Current
  • Unit Secretary for a 22-bed unit.
  • Managed incoming calls and directed to appropriate department.
  • Supported nursing and clinical staff and operational requirements with administrative tasks.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained current and accurate medical records for patients.
  • Provided information for patient admissions and discharges to foster timely processing.

Nurse Technician

Blodget Hospital, Corewell Health
06.2024 - Current
  • Nurse Technician on a 22-bed unit. Took assignments of 8-10 patients.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Maintained patient stability by checking vital signs and assisting in clinical work.
  • Provided prompt and accurate services such as CPR and first aid during emergencies.
  • Delivered high-quality care to Bariatric and med surg patients in hospital facility.
  • Provided personal hygiene assistance, giving baths, and performing dress changes for patients.

Central Services

Stenger & Stenger
07.2021 - 07.2022
  • Worked well in a team setting, providing support and guidance.
  • Applied effective time management techniques to meet tight deadlines.
  • Identified issues, analyzed information and provided solutions to problems.
  • Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
  • Maintained high level of confidentiality with mail items in line with regulations.
  • Learned and adapted quickly to new technology and software applications.

Education

No Degree - Legal Studies, Philosophy

Grand Valley State University
Allendale, MI

No Degree - Nursing

Grand Rapids Community College
Grand Rapids, MI
04-2028

Lowell Senior High Scool
Lowell
12-2019

Skills

  • Nursing unit operations
  • Medical office administration
  • Patient database updates
  • Microsoft Suite/Office
  • Telephone reception
  • Patient database management
  • Patient data confidentiality
  • Advanced word processing
  • Proofreading
  • Document control
  • Fast learner

Interests

  • Cooking
  • Gym Workouts
  • Music

Timeline

Unit Secretary

Blodgett Hospital
11.2024 - Current

Nurse Technician

Blodget Hospital, Corewell Health
06.2024 - Current

Central Services

Stenger & Stenger
07.2021 - 07.2022

No Degree - Legal Studies, Philosophy

Grand Valley State University

No Degree - Nursing

Grand Rapids Community College

Lowell Senior High Scool