Tyler Crowe
517 Lazy Lane, Blackshear,GA
Summary
Responsible employee and proficient in delivering the desired task. Hard working, dependable and always on time. Willing to learn, passionate and motivated, with a drive for excellence.
Overview
10
10
years of professional experience
Work History
Service Representative
PepsiCo
03.2024 - Current
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
Sales Representative
Southern Eagle Distributing
04.2020 - 03.2024
- Provided customers with clear understanding of charges, billing and price changes
- Handled billing inquiries and provided customers with account changes based on requests
- Conducted market analysis to evaluate competitive trends and create reports for district manager
- Maintained up-to-date knowledge about products and promotions
- Identified own leads and scheduled presentations to meet assigned pre-need quotas
- Tracked down sources of special products and services to meet customers' special needs
- Kept records of sales-related activities and transactions in company database
- Addressed customer complaints and questions to increase satisfaction
- Trained new employees regarding sales tactics, product features and customer engagement.
Service Driver
Southern Eagle Distributing
03.2018 - 04.2020
- Obey traffic laws and follow established traffic and transportation procedures
- Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition
- Report any mechanical problems encountered with vehicles
- Load and unload trucks, vans, or automobiles
- Present bills and receipts and collect payments for goods delivered or loaded
- Verify the contents of inventory loads against shipping papers
- Turn in receipts and money received from deliveries
- Maintain records, such as vehicle logs, records of cargo, or billing statements, in accordance with regulations.
Warehouse Worker
Southern Eagle Distributing
04.2017 - 03.2018
- Receive and count stock items, and record data manually or using computer
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
- Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
- Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations
- Keep records on the use and/or damage of stock or stock handling equipment.
Finishing
Jamestown Cabinets
02.2016 - 04.2017
- Mix finish ingredients to obtain desired colors or shades
- Brush, spray, or hand-rub finishing ingredients, such as paint, oil, stain, or wax, onto and into wood grain; then apply lacquer or other sealers
- Smooth, shape, and touch-up surfaces to prepare them for finishing, using sandpaper, pumice stones, steel wool, chisels, sanders, or grinders.
- Demonstrated strong attention to detail when performing intricate finishing tasks on complex products or designs.
- Assisted in training new employees on proper techniques and best practices for concrete finishing tasks.
- Utilized advanced woodworking techniques such as joinery, carving, and finishing for distinctive results on each project.
Booking Officer
Ware County Sheriff's Office
02.2015 - 02.2016
- Conduct head counts to ensure that each prisoner is present
- Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence
- Search for and recapture escapees
- Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes.
Education
High School Diploma - Welding
Ware County High School
Waycross, GA05.2013
Skills
- Active Listening
- Speaking
- Operation and Control
- Critical Thinking
- Service Orientation
- Time Management
- Transportation
- Judgment and Decision Making
- Reading Comprehension
- Customer and Personal Service
- Complex Problem Solving
- Regulatory compliance
- Relationship building
- Training and development
- Process improvement
- Customer service
- Teamwork
- Training
- Collaboration
- Prioritization
- Class A CDL
- Vehicle inspection abilities
- Brake system knowledge
- Diesel Engine Knowledge
- Welding Fundamentals
- Welding PPE Maintenance
- Braze Welding
- Welding experience
- Stick Welding
- Welding Procedure Knowledge
- Basic Welding Knowledge
- Flat Welding Position
- Safe Driving Practices
- Pretrip inspections
- Basic mechanical knowledge
Timeline
Service Representative
PepsiCo
03.2024 - Current
Sales Representative
Southern Eagle Distributing
04.2020 - 03.2024
Service Driver
Southern Eagle Distributing
03.2018 - 04.2020
Warehouse Worker
Southern Eagle Distributing
04.2017 - 03.2018
Finishing
Jamestown Cabinets
02.2016 - 04.2017
Booking Officer
Ware County Sheriff's Office
02.2015 - 02.2016
High School Diploma - Welding
Ware County High School
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