Tyler Curtis
Penfield
Summary
Friendly and efficient professional devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Hardworking professional with a dedication to customer satisfaction. Ready to apply several years of experience to new position.
High-energy Service Representative provides knowledgeable and fast answers. Excellent listener and communicator familiar with industry products and services.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
Work History
Service Representative
Morgan Linen Service
Rochester
09.2021 - Current
- Managed customer inquiries and provided timely responses to service requests.
- Processed linen orders and ensured accurate delivery schedules for clients.
- Coordinated with production teams to maintain inventory levels and service efficiency.
- Resolved client complaints by investigating issues and implementing effective solutions.
- Assisted in maintaining cleanliness and organization of the service area and equipment.
- Collaborated with team members to enhance workflow processes and service quality.
- Managed incoming calls from customers seeking assistance with their orders or other services.
Education
Webster Thomas
Webster, NYSkills
- Customer relationship management
- Order processing
- Inventory control
- Service coordination
- Complaint resolution
- Service quality assurance
- Team collaboration
- Effective communication
- Time management
- Shipping and logistics
- Staff training
- Stock management
- Store maintenance
- High-energy attitude
Certification
- DOT PHYSICAL
Timeline
Service Representative
Morgan Linen Service
09.2021 - Current
Webster Thomas
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