TYLER DAN
West Hollywood,CA
Summary
Natural leader experienced in driving team success by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Outstanding ability to foster positive relationships and collaborate effectively with individuals in both leadership and supportive capacities.
Overview
12
12
years of professional experience
Work History
General Manager
Drip Hydration
2020.05 - Current
- Secured & maintained relationships with 250+ corporate accounts, generating ~$11.6M gross revenue.
- Implemented customer retention strategies e.g. email & text marketing campaigns, CRM system utilization, and seasonal promotions, increasing retention rate by 75% & avg LTV by 66%.
- Orchestrated companywide sales training & incentive programs resulting in 8x growth in memberships.
- Hired and directed national cross-functional teams, consistently outperforming monthly KPIs.
- Built client relationships by responding to inquiries, addressing clients' needs or complaints and providing appropriate solutions.
Business Development Manager
Virtual Combine
2018.11 - 2020.01
- Leveraged relationships in athletics to secure 40+ client accounts in the first year of operation.
- Built and implemented the company's CRM system using Hubspot in order to track sales and maintain client relationships.
- Established the company's accounts receivable system and fundraising platform.
- Crafted the entire company handbook, detailing policies and protocols.
- Collaborated with tech engineers to enhance software components, addressing specific needs.
- Played a crucial role in raising over $1M in capital fundraising through active participation in investor pitch meetings.
Artist Manager
Alchemy Entertainment
2016.07 - 2018.10
- Managed careers of A-list actors, musicians, and influencers, cultivating transferable skills in relationship-building and negotiation.
- Applied proactive sales techniques to pitch and secure opportunities for clients in the entertainment industry.
- Negotiated and structured contracts, agreements, public appearances, and brand deals, showcasing versatility in deal-making.
Assistant to Music & Talent Agents
William Morris Endeavor (WME)
2011.08 - 2016.07
- Booked and routed live performances & tours for high-profile musicians, honing organizational and multitasking abilities.
- Evaluated film and television screenplays and secured auditions for talent (actors & musicians).
- Developed relationships with musicians, actors, industry executives, managers, and producers.
Education
Bachelor of Business Administration (Marketing, Finance) -
University of Texas
Austin, TX01.2011
Skills
- Interpersonal Intelligence
- Customer Service
- Verbal and Written Communication
- Detail-Oriented
- Leadership
- Management
- Critical Thinking
- Data Driven
- Tableau, Klaviyo, Attentive, Hubspot, Salesforce
- Microsoft Office & G-Suite
Timeline
General Manager
Drip Hydration
2020.05 - Current
Business Development Manager
Virtual Combine
2018.11 - 2020.01
Artist Manager
Alchemy Entertainment
2016.07 - 2018.10
Assistant to Music & Talent Agents
William Morris Endeavor (WME)
2011.08 - 2016.07
Bachelor of Business Administration (Marketing, Finance) -
University of Texas
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