Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Diaz

Jacksonville

Summary

Results-oriented logistics professional with expertise in managing operations and analyzing performance metrics for continuous improvement. Led projects that leveraged data analysis for forecasting and optimized operational efficiency. Committed to mentoring teams and fostering a collaborative, high-performance environment.

Overview

6
6
years of professional experience

Work History

Account Manager

Magellan Transport Logisctics
Jacksonville, FL
06.2024 - Current
  • Managed client accounts, ensuring timely communication and effective issue resolution.
  • Developed customized logistics solutions to meet diverse client needs and maximize satisfaction.
  • Coordinated with cross-functional teams to streamline operations and improve service delivery.
  • Analyzed market trends to identify opportunities for account growth and enhanced services.
  • Trained new team members on best practices in account management and customer engagement strategies.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.

Shift Leader

Best Buy
Jacksonville, FL
11.2023 - 02.2025
  • Supervised daily operations to ensure efficient workflow and exceptional customer service.
  • Trained and mentored new team members on product knowledge and sales techniques.
  • Coordinated inventory management, optimizing stock levels to reduce shortages and excesses.
  • Implemented visual merchandising strategies to enhance product displays and drive sales.

Manager

Battalion Airsoft Arena
Jacksonville, FL
07.2020 - 10.2023
  • Managed staff scheduling and training, enhancing team performance and customer experience.
  • Oversaw daily operations, ensuring seamless execution of airsoft games and events.
  • Developed safety protocols, fostering a secure environment for players and staff.
  • Implemented inventory management practices, optimizing equipment availability and resource allocation.

Education

BBA - Transportation And Logistics

University of North Florida
Jacksonville, FL
05-2024

Skills

  • Account management
  • Client relations
  • Contract negotiation
  • Customer relations
  • Customer service
  • Sales forecasting
  • Inventory management
  • Teamwork and collaboration
  • Conflict resolution

Timeline

Account Manager

Magellan Transport Logisctics
06.2024 - Current

Shift Leader

Best Buy
11.2023 - 02.2025

Manager

Battalion Airsoft Arena
07.2020 - 10.2023

BBA - Transportation And Logistics

University of North Florida