Results-oriented logistics professional with expertise in managing operations and analyzing performance metrics for continuous improvement. Led projects that leveraged data analysis for forecasting and optimized operational efficiency. Committed to mentoring teams and fostering a collaborative, high-performance environment.
Overview
6
6
years of professional experience
Work History
Account Manager
Magellan Transport Logisctics
Jacksonville, FL
06.2024 - Current
Managed client accounts, ensuring timely communication and effective issue resolution.
Developed customized logistics solutions to meet diverse client needs and maximize satisfaction.
Coordinated with cross-functional teams to streamline operations and improve service delivery.
Analyzed market trends to identify opportunities for account growth and enhanced services.
Trained new team members on best practices in account management and customer engagement strategies.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Shift Leader
Best Buy
Jacksonville, FL
11.2023 - 02.2025
Supervised daily operations to ensure efficient workflow and exceptional customer service.
Trained and mentored new team members on product knowledge and sales techniques.
Coordinated inventory management, optimizing stock levels to reduce shortages and excesses.
Implemented visual merchandising strategies to enhance product displays and drive sales.
Manager
Battalion Airsoft Arena
Jacksonville, FL
07.2020 - 10.2023
Managed staff scheduling and training, enhancing team performance and customer experience.
Oversaw daily operations, ensuring seamless execution of airsoft games and events.
Developed safety protocols, fostering a secure environment for players and staff.
Implemented inventory management practices, optimizing equipment availability and resource allocation.