Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Donovan

NC

Summary

Motivated professional looking to leverage my experience in customer service and logistics to provide excellent support. Background in warehouse operations combined with past military service, including strong communication and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Customer Service Technician

Jeffs Pools
01.2023 - 11.2023
  • Directly interfaced with clients regarding installation, maintenance, and repairs for pool equipment and water quality on a weekly basis
  • Provided data entry for chemicals and water quality
  • Followed up with customers to ensure individual services met their expectations

Warehouse Manager

Ocean Blue Pools and Spas
01.2020 - 12.2022
  • Supervised loading/offloading of high-value products
  • Organized warehouse layout to improve company workflow
  • Operated machinery; Manual Pallet Jack, Forklift, and Skid Steers
  • Shipped orders according to customer's specifications

35F: Intelligence Analyst

US ARMY
09.2017 - 12.2018
  • Handled classified Top Secret information
  • Planned missions which included: route, drop-off, equipment, and personnel
  • Coordinated operation details for troops, including the extraction plan and how to safely remove them from the situation

Education

Cape Fear Community College

Skills

  • Microsoft Office Suite
  • Data entry
  • Time management
  • Proven verbal and written communication
  • Established strong customer relationships
  • Successful conflict resolution

Timeline

Customer Service Technician

Jeffs Pools
01.2023 - 11.2023

Warehouse Manager

Ocean Blue Pools and Spas
01.2020 - 12.2022

35F: Intelligence Analyst

US ARMY
09.2017 - 12.2018

Cape Fear Community College

Similar Profiles

CREATE PROFILE
Tyler Donovan