Tyler Dorsey
System Administrator
Baltimore,Maryland
Summary
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. Four years of progressive IT experience.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
System Administrator
The Amenity Collective
10.2022 - Current
- Implemented and maintained VM's in AWS and ESXi
- Responsible for testing and monitoring company data integrity
- Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
- Served as primary point of contact for support relating to owned solutions and products.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
Computer Helpdesk Technician
Service Coordination Inc
11.2020 - 10.2022
Education
Bachelor of Science - Computer Science
UMBC
Baltimore, MD 08.2017 - 10.2020
Skills
File system administration
Server maintenance
Virtualization
Hardware and software installation
Amazon Workspaces
ESXi
Switches and routers
Storage virtualization
Network infrastructure administration
Timeline
System Administrator
The Amenity Collective
10.2022 - Current
Computer Helpdesk Technician
Service Coordination Inc
11.2020 - 10.2022
Bachelor of Science - Computer Science
UMBC
08.2017 - 10.2020