Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Dukes

Washington

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business
performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to
different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency
to meet company needs and increase service value.

Overview

11
11
years of professional experience

Work History

Assistant Store Manager

Childrens Place Inc.
08.2019 - 05.2022
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Created and maintained safe and secure work environments for employees.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Stock Room Associate

Victoria's Secret & PINK
02.2015 - 02.2019
  • Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
  • Checked numbers manually and used hand-held equipment to locate products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed timely and effective replacement of damaged or missing products.

Sales Associate

Forever 21
12.2010 - 01.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Associate of Business Administration - Business And Management

Montgomery Community College
Rockville, MD
05-2016

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Inventory control
  • Store organization
  • Store opening and closing
  • Attention to detail
  • Staff supervision
  • Team management
  • Employee scheduling

Timeline

Assistant Store Manager

Childrens Place Inc.
08.2019 - 05.2022

Stock Room Associate

Victoria's Secret & PINK
02.2015 - 02.2019

Sales Associate

Forever 21
12.2010 - 01.2014

Associate of Business Administration - Business And Management

Montgomery Community College

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