Tyler Dunham
Summary
Delivered exceptional customer service by actively engaging with visitors and providing information to enhance their park experience. Ensured safety and security through proactive monitoring and enforcement of park regulations across multiple seasons.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Park Ranger
New York State Parks And Recreation
2021.05 - Current
- Increased park safety by conducting regular patrols and addressing potential hazards in a timely manner.
- Supported emergency response efforts during weather events or medical incidents, ensuring visitor wellbeing.
- Enforced rules and regulations within parks for campgrounds, trails, beaches, and roadways.
- Patrolled all areas by foot and vehicle to assess park conditions and notified the maintenance department regarding trash, debris, and other dangers.
- Participated in ongoing training sessions to refine skills in first aid, missing persons drills, and more.
Cashier
Ace Hardware
2022.12 - 2024.04
- Greeted customers entering the store and responded promptly to customer needs.
Warehouse Worker/Shelf Stocker
Thruway Beverage
2019.05 - 2020.03
- Delivered exceptional customer service by assisting customers with product selections and carryout, ensuring a positive shopping experience.
Concession Worker
Dan Ashley Moreau Lake Concessions
2018.05 - 2018.09
- Provided outstanding customer service by efficiently processing orders, ensuring product quality, and creating a welcoming atmosphere for visitors, contributing to an enjoyable park experience.
Education
Bachelor of Arts - Psychology
Siena College
Albany, NY05.2024
High School Diploma -
Columbia High School
East Greenbush, NY06.2020
Skills
- Incident Management
- Wilderness Navigation
- Incident Reports
- Visitor relations
- Facility Patrols
- Public Safety
- Emergency Response
- Event Planning
Certification
- First Aid, CPR, AED
- Ice Rescue Training
Timeline
Cashier
Ace Hardware
2022.12 - 2024.04
Park Ranger
New York State Parks And Recreation
2021.05 - Current
Warehouse Worker/Shelf Stocker
Thruway Beverage
2019.05 - 2020.03
Concession Worker
Dan Ashley Moreau Lake Concessions
2018.05 - 2018.09
Bachelor of Arts - Psychology
Siena College
High School Diploma -
Columbia High School
- First Aid, CPR, AED
- Ice Rescue Training
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