Tyler Edmund Pietrowicz
Cape May,NJ
Summary
Criminal Justice graduate with experience in security., commitment to safety, professionalism and public service. Seeking to build on experience and academic background by pursuing a career opportunity that offers professional growth. Dedicated, dependable and eager to learn and advance within an organization.
Overview
3
3
years of professional experience
Work History
Security Officer
Delaware Bay Port Authority/ Cape May Lewes Ferry
04.2026 - Current
- Provide general security support and assist with police operations at Cape May–Lewes Ferry Terminal.
- Facilitate passenger screening processes to ensure a safe boarding environment at the ferry terminal.
- Conduct thorough checks of bags and vehicles at ferry terminal entrances to ensure security compliance.
- Patrol ferry terminals, docks, and parking areas for Delaware Bay Port Authority.
- Direct traffic flow during vessel loading, unloading, and peak travel periods.
- Facilitate passenger screening processes to ensure a safe boarding environment at the ferry terminal..
- Report suspicious activity and safety concerns to port supervision.
Pool Route Manager
Pinch-a-Penny
Apollo Beach, FL
10.2024 - 03.2026
- Coordinated pool service routes for Pinch-a-Penny customers, ensuring timely and efficient service delivery across neighborhoods.
- Scheduled technician visits and adjusted daily routes for service coverage.
- Ensured technician's vehicles were supplied with required equipment for the day-to-day operations and the generating schedule for routes.
- Led training for new pool technicians on service standards and safety protocols, enhancing team readiness and compliance.
- Completed general pool maintenance to include equipment repair and water quality control
- Addressed client inquiries and provided support daily, fostering positive customer relationships and satisfaction.
- Managed pool equipment sales
Bell Services Disneys Yacht and Beach Club Resorts
Walt Disney World College Program
01.2024 - 05.2024
- Acted as the primary point of contact for guests at Disney World Deluxe resort, providing exceptional guest experiences.
- Coordinated safe handling, storage, and delivery of luggage and guest items within resort and Disney World complex, contributing to seamless guest experiences.
- Delivered customer service support to address guest concerns and questions, enhancing guest satisfaction.
- Utilized a software dispatch system which streamlined processes with other Bell Services employees.
- Compiled reports to include lost and found property and other Disney reports.
- Engaged with multiple departments to support organizational objectives.
Education
Bachelor of Science - Criminal Justice
University of Central Florida
Orlando, Florida05-2023
Associate in Arts -
Hillsborough County Community College
Ruskin, Florida05-2021
Skills
- Passenger screening
- Vehicle screening
- Security equipment operation
- Patrol operations
- Traffic control
- Safety compliance
- Situational awareness
- Clear communication
- Guest relations
- Route scheduling
- Team supervision
- Training and mentoring
- Decision making
- Problem solving
- Conflict resolution
Timeline
Security Officer
Delaware Bay Port Authority/ Cape May Lewes Ferry
04.2026 - Current
Pool Route Manager
Pinch-a-Penny
10.2024 - 03.2026
Bell Services Disneys Yacht and Beach Club Resorts
Walt Disney World College Program
01.2024 - 05.2024
Bachelor of Science - Criminal Justice
University of Central Florida
Associate in Arts -
Hillsborough County Community College