Tyler Enoch
Wheaton,IL
Summary
Dependable service industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and a hardworking approach as well as putting in the effort to create regular customers. Seeks out opportunities to go beyond what is required, improve processes, and increase customer satisfaction. Always looking to learn and improve as well as train and teach.
Overview
5
5
years of professional experience
Work History
EMT-Basic
Edward Ambulance Service
Naperville, IL
02.2024 - Current
- Maintained accurate records of patient care treatments and transport information.
- Managed airway maintenance, oxygen delivery and suctioning procedures.
- Assisted with patient assessments, such as measuring vital signs and assessing conditions.
- Communicated effectively with hospital staff upon arrival at the destination facility.
- Coordinated with other EMTs on scene to ensure safe and efficient patient transport.
- Operated ambulances safely under emergency conditions while following all traffic laws.
- Monitored patient condition during transit and provided appropriate medical attention as needed.
- Participated in continuing education programs to stay current on best practices in EMS care.
Barista Trainer
Starbucks
Wheaton, IL
02.2022 - 02.2024
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Taught team members how to make latest drinks and correctly perform new procedures.
- Supported highest standards of conduct and service to support company reputation.
- Created complex, hand-crafted beverages based upon customer preferences.
Merchandise Coordinator
Sierra Trading Post
Wheaton, IL
05.2021 - 12.2021
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Monitored stock to maintain sufficient quantity of featured product.
- Printed labels and tags for for-sale merchandise.
- Designed sales floor according to newest and most-sold products.
- Updated seasonal displays for windows and mannequins to highlight current product lines.
- Trained new employees on customer service and quality assurance standards.
Team Leader
Chipotle
Wheaton, IL
09.2019 - 12.2020
- Help the manager on duty run the shift.
- Reinforce positions that needed extra help Be adaptable to the rush of customers.
- Train new employees.
- Clean the store before and after rushes.
- Resolve customer issues.
- Constantly check in with employees Be alert and ready to jump on any task that needs to be done.
- Delegated daily tasks to team members to optimize group productivity.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Education
EMT-B - Fire Science
College of DuPage
Glen Ellyn, IL12-2023
High School Diploma -
Wheaton North High School
05.2019
Skills
- POS
- Sales Techniques
- Store maintenance
- POS systems knowledge
- Leadership experience
- Employee Performance Management
- Floor set design
- Friendly and outgoing
- Geriatric Care
- Patient Lifting
- Medical emergencies
- Airway Management
- Safe Driving
- Medical Recordkeeping
- Vital signs monitoring
- CPR and First Aid
- Critical decision-making skills
- Basic Life Support
Timeline
EMT-Basic
Edward Ambulance Service
02.2024 - Current
Barista Trainer
Starbucks
02.2022 - 02.2024
Merchandise Coordinator
Sierra Trading Post
05.2021 - 12.2021
Team Leader
Chipotle
09.2019 - 12.2020
EMT-B - Fire Science
College of DuPage
High School Diploma -
Wheaton North High School
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