Tyler Erb

Manage day to day operations of $10mil, three state district covering SC, western NC, eastern TN

Endorse Applied Medical portfolio to hospital executives, administrators, and OR directors

Pledged with assembling, training, and coaching various members to build an effective team

Support district by providing evaluation coverage, case support and developing new business

• Established successful account relationships by building rapport and maintaining consistent communication.
• Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
• Researched competitor activity and used findings to develop sales growth strategies.

• Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
• Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.

• Maintained high customer satisfaction standards to meet or exceed targets.
• Handled customer issues with confidence, using complex problem solving to provide effective resolution.
• Suggested additional services to customers in order to meet upsell goals.
• Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
• Suggested add-on services that would be helpful to customers and improve bottom line.