Tyler Fink
Lincoln,IL
Summary
Client-driven Human Services Caseworker with 2 years of experience acting as liaison between clients and service providers. Adaptive to specific client personal considerations and focused on supporting all aspects of recipient registration. Calming presence in light of often stressful enrollment processes and complex billing and paperwork.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Human Services Caseworker
State of Illinois Healthcare and Family Services
04.2023 - Current
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Prepared documents for review and completion by service applicants, supporting completion and responding to questions.
- Inputted information and obtained quantitative and qualitative data on client details to provide services requested.
- Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
- Described procedures, requirements, and benefits to clients and interested parties.
- Kept and established comprehensive case files to support proper documentation and record retention.
- Developed strong relationships with local service providers, streamlining referrals and increasing access to necessary programs.
Correctional Officer
State of Illinois- Department of Corrections
09.2016 - 04.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of justice impaired individuals to identify and confiscate contraband and other prohibited items.
- Maintained justice impaired individuals safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
Education
No Degree - General Studies
Heartland Community College
Normal, ILHigh School Diploma -
Normal Community High School
Normal05-2010
Skills
- Financial planning
- Client assessment
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Case documentation
- Decision-making
Accomplishments
I am ultra marathon competitor committing long hours of focus and endurance both mentally and physically.
Always met or exceeded my production and accuracy goals in my completed casework.
Timeline
Human Services Caseworker
State of Illinois Healthcare and Family Services
04.2023 - Current
Correctional Officer
State of Illinois- Department of Corrections
09.2016 - 04.2023
No Degree - General Studies
Heartland Community College
High School Diploma -
Normal Community High School
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