Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

TYLER FONG

Hilo

Summary

Dynamic sales professional with proven success at Hawaiian Telcom, excelling in customer education and relationship management. Skilled in outside sales and closing deals, I effectively drive customer satisfaction and account growth through strategic networking and problem-solving. Committed to delivering exceptional results in fast-paced environments.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Direct field sales representative

Hawaiian Telcom
Hilo
11.2022 - Current

Executed door-to-door sales of fiber optic internet services across Hawaii.
Educated customers on product features and benefits of fiber optic technology.
Facilitated customer sign-ups and scheduled installation appointments.
Provided ongoing support by addressing customer inquiries and resolving service issues.

  • Managed customer accounts and maintained relationships to ensure satisfaction.

OPERATOR

Hoku Kai biofuels
Hilo
11.2019 - 11.2020
  • Move levers, depress foot pedals, and turn dials to operate power machinery, such as power shovels, stripping shovels, gradall, man lifts and forklifts.
  • Refurbishing fuel silos and fuel transporting lines.
  • Inspecting confined spaces with gas detectors.

GROWER

Aloha Green Nursery
Hilo
12.2018 - 05.2019
  • Manage nurseries that grow horticultural plants for sale to trade or retail customers, for display or exhibition, or for research.
  • Identify plants as well as problems such as diseases, weeds, and insect pests.
  • Apply pesticides and fertilizers to plants.
  • Position and regulate plant irrigation systems, and program environmental and irrigation control computers.
  • Inspect facilities and equipment for signs of disrepair, and perform necessary maintenance work.
  • Coordinate clerical, recordkeeping, inventory, requisitioning, and marketing activities.
  • Prepare soil for planting, and plant or transplant seeds, bulbs, and cuttings.
  • Cut and prune trees, shrubs, flowers, and plants.
  • Graft plants.

HEAD GROWER

Hawiian Sunshine Nursery
Waimanalo
07.2011 - 03.2012
  • Identify plants as well as problems such as diseases, weeds, and insect pests.
  • Apply pesticides and fertilizers to plants.
  • Position and regulate plant irrigation systems, and program environmental and irrigation control computers.
  • Plant, spray, weed, fertilize, and water plants, shrubs, and trees, using hand tools and gardening tools.
  • Harvest plants, and transplant or pot and label them.
  • Feel plants' leaves and note their coloring to detect the presence of insects or disease.
  • Propagating multiple species of plants.
  • Hormone treatments.

FLOOR TECH/TEAM SUPERVISOR

I.C.C
Kaneohe
02.2007 - 09.2007
  • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
  • Strip, seal, finish, and polish floors.
  • Notify managers concerning the need for major repairs or additions to building operating systems.
  • Requisition supplies or equipment needed for cleaning and maintenance duties.

Education

High School Diploma -

CASTLE
Kaneohe, HI
06.2001

Skills

  • Customer education
  • Account management
  • Sales strategy and presentations
  • Product knowledge
  • Customer relationship management
  • Networking and relationship building
  • Problem solving
  • Effective communication
  • Time management and adaptability
  • Outside sales and closing deals
  • Pipeline management

Certification

  • Class7
  • Twic card

References

Lee Harder, Foreman, Hoku Kai Biofuels, (808) 372-0898, Lharder22@gmail.com, Former Foreman

Timeline

Direct field sales representative

Hawaiian Telcom
11.2022 - Current

OPERATOR

Hoku Kai biofuels
11.2019 - 11.2020

GROWER

Aloha Green Nursery
12.2018 - 05.2019

HEAD GROWER

Hawiian Sunshine Nursery
07.2011 - 03.2012

FLOOR TECH/TEAM SUPERVISOR

I.C.C
02.2007 - 09.2007

High School Diploma -

CASTLE
TYLER FONG