Overview
Work History
Education
Skills
Timeline
Generic

Tyler Fredrickson

Gilbert,AZ

Overview

2
2
years of professional experience

Work History

Shift Lead

Dunkin' Donuts
09.2024 - Current
  • Maintaining high-quality customer service to more than 150 guests per day, working with other team members to create a positive experience and ensure returning visits
  • Navigate the POS system and help any customers in need of help with menu items to ensure quick drive-thru times and correct orders
  • Kept employees operating productively and working on tasks to meet business and customer needs.
  • Reorganize and manage inventory levels at the store to validate product is readily available at all times
  • Worked to train and develop employees and identified training needs and supports resources for development opportunities.

Disney College Program

Disney's Grand Floridian Resort&Spa
01.2024 - 04.2024
  • Navigated the POS system and helped any customers in need with menu items to guarantee positive customer service and fast service
  • Handled food machinery correctly and quickly during dinner rushes to allow quick food service time
  • Cleaned, swept, sanitized tables to verify tables were ready for next customers
  • Restocked supplies and drinks when necessary to allow fridges to always be full and ready for customers
  • Provided and handed out correct food to customers when ready to allow quick customer service and food time

Back of House Worker

Chick-fil-A
07.2023 - 09.2024
  • Communicated with other team members during high traffic rush hours to assure correct and quick orders were being put out for front of house team members in less than five minutes
  • Ensured all tasks were done for station such as cleaning, moping, and a general cleanliness for station
  • Unloaded truck orders received for store and able to lift heavy boxes and put materials away in correct area and in a timely manner
  • Supported business operations with compliance in safety and effective communication in back of house activities to guarantee smooth operation

Education

Bachelor of Arts - Sports Business

W.P. Carey School of Business, Arizona State University
Tempe, Arizona
05.2026

Skills

  • Experienced with Microsoft Office applications
  • Stay composed under pressure
  • Flexible in dynamic environments
  • Fast analytical thinker

Timeline

Shift Lead

Dunkin' Donuts
09.2024 - Current

Disney College Program

Disney's Grand Floridian Resort&Spa
01.2024 - 04.2024

Back of House Worker

Chick-fil-A
07.2023 - 09.2024

Bachelor of Arts - Sports Business

W.P. Carey School of Business, Arizona State University

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