Results-driven student with excellent organizational and communication skills. Successful at accomplishing student projects. Strong analytical thinker and problem solver quick to learn new processes.
Overview
4
4
years of professional experience
Work History
Mobile Expert
T-Mobile
08.2022 - Current
Resolved customer complaints regarding their mobile device experience in a timely manner.
Ensured compliance with company policies related to customer service standards when dealing with inquiries or complaints.
Maintained knowledge of sales and promotions, return policies and security practices.
Supervisor
The Winghut
Aurora
03.2022 - 08.2022
Submitted daily financial reports and operations reports
Directed and supervised team of 15 employees in daily operations.
Collaborated with the team to identify and resolve conflicts, resulting in improved team dynamics.
Cashier
The Winghut
Aurora
06.2020 - 03.2022
Processed transactions accurately and efficiently, ensuring that all transactions were completed to order