Versatile Senior Sales Associate highly effective at applying excellent planning, time management and customer service abilities to challenging sales targets. Well-versed in developing and deepening customer relationships to build loyal base.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Senior Sales Associate
Music and Arts
Conroe
01.2023 - Current
Analyzed market trends to determine the best product positioning.
Created customized presentations for potential clients based on their needs.
Drafted proposals outlining competitive pricing structures for prospective customers.
Optimized and customized schedules for weekly lesson times for each and every student in our roster.
Had a large focus on customer service and directing inquiries to their proper solutions.
Handled stock worth thousands of dollars with care and ease, delivering them to our customers and fulfilling their orders as swiftly and efficiently as possible.
Engaged with local education facilities such as schools and universities to maintain a working relationship and trust in our company.
Sales Associate
Game X Change
Huntsville
06.2022 - 08.2022
Processed transactions using a point-of-sale system.
Assisted customers with product selection, sizing and styling.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Demonstrated product features and benefits for customers' needs.
Handled customer complaints in a professional manner.
Restocked shelves as needed to ensure sufficient inventory levels.
Greeted customers and provided exceptional customer service.
Maintained up-to-date knowledge of store merchandise and policies.
Maintained cleanliness of store environment including floors, windows, displays.
Processed returns, exchanges, and refunds in accordance with company policies.
Upsold additional items based on customer interests and needs.
Processed credit card transactions quickly and securely.
Provided accurate information about products, prices and services.
Developed trusting relationships with customers by making personal connections.
Used technology resources to assist customers in locating and selecting items.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Courtesy Clerk
Kroger
Kingwood
06.2020 - 08.2020
Ensured safety by monitoring the parking lot for any suspicious activity.
Stocked shelves with merchandise, rotated products, and removed expired items.
Assisted in unloading trucks containing incoming stock or supplies.
Maintained neatness of the parking lot and assisted loose carts and debris out of the spaces, often in extremely hot or stormy weather.
Maintained customer relationships and health precautions, especially in the face of the ongoing COVID-19 pandemic.
Provided excellent customer service by answering questions and addressing concerns.
Organized promotional displays to attract customers' attention.
Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
Provided excellent customer service by being friendly and courteous at all times.
Greeted customers in a friendly and professional manner.
Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
Greeted customers and provided assistance in locating items.
Packaged or bagged purchases and assisted customers with in-vehicle loading.
Followed best practices for bagging items in reusable, plastic and paper bags.
Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
Took unwanted items from checkout to proper location.
Education
Porter High School
Porter, TX
Some College (No Degree) - TV And Film Production
Sam Houston State University
Huntsville, TX
08.2021 - 03.2023
Skills
Client presentations
Market analysis
Sales strategy
Proposal drafting
Customer relationship management
Transaction processing
Merchandising tactics
Retail operations
Upselling techniques
Effective communication
Problem solving
Time management
Team collaboration
Conflict resolution
Product knowledge
Motivational speaking
Photography techniques
Image editing
Camera operation
Client management
Video editing
Audio production
Cinematography
Content creation
Creative thinking
Attention to detail
Video production
Interview filming
Wedding coverage
Media Portfolio
Coronatio (Feb. 2022)- Boom Operator
Aaron and Olivia (Unreleased) - Boom Operator
Last Place (Post-Production) - Boom Operator
The Fly: Prometheus (Pre-Production) - Writer, Director