Tyler Glasgow
Butler,PA
Summary
Proficient Fiber Technician specializing in preventive maintenance, troubleshooting, and equipment repair. Committed to enhancing network performance and ensuring safety through effective installation and maintenance practices.
Overview
13
13
years of professional experience
Work History
Fiber Technician
Armstrong Cable
02.2024 - Current
- Conducted routine maintenance on cable systems to ensure optimal performance and reliability.
- Troubleshot and repaired equipment malfunctions, enhancing service continuity for customers.
- Collaborated with team members to develop efficient maintenance schedules and workflows.
- Implemented safety protocols during maintenance activities, minimizing workplace accidents and hazards.
- Operated varied hand and power tools to complete repairs.
- Installed and configured fiber optic systems to ensure optimal network performance.
- Conducted routine maintenance and troubleshooting on fiber networks to enhance reliability.
- Trained junior technicians on best practices for fiber installation and maintenance procedures.
- Increased efficiency with proper use of specialized tools like fusion splicers, optical power meters, and OTDRs.
- Reduced downtime by quickly identifying and resolving issues in fiber networks.
- Read blueprints and schematics to correctly place equipment.
Installer
Armstong Cable
10.2013 - 02.2024
- Installed cable services in residential and commercial properties, ensuring quality connections and customer satisfaction.
- Conducted thorough site assessments to determine optimal installation strategies and minimize disruptions.
- Collaborated with team members to troubleshoot and resolve technical issues during installations efficiently.
- Mentored junior installers on best practices for equipment handling and safety protocols.
- Operated tools, equipment, and machinery according to safety standards.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Calculated materials and time needed for each job.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
Education
High School Diploma -
Liberty Christian Academy
West Sunbury, PA05-2011
Skills
- Preventive Maintenance
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Safety awareness
- Hand and power tools
- Equipment installation
- Equipment Repair
- Eager to learn
- Problem-solving
Timeline
Fiber Technician
Armstrong Cable
02.2024 - Current
Installer
Armstong Cable
10.2013 - 02.2024
High School Diploma -
Liberty Christian Academy