Dependable and effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
8
8
years of professional experience
Work History
IT Technician
Aspirus
02.2023 - Current
Reduced system downtime by proactively monitoring and addressing potential issues in a timely manner.
Assisted in migrating critical infrastructure to cloud-based solutions, reducing overhead costs while increasing scalability and performance capabilities.
Acted as a liaison between end users and external vendors, fostering productive relationships that led to improved service levels from third-party providers.
Completed detailed reporting on work activities, providing management with insights into IT operations and opportunities for improvement.
Package Delivery Driver
Spee-Dee Delivery Service
01.2022 - 02.2023
Promoted company reputation through positive interactions with customers, resulting in increased referrals and repeat business.
Reduced delivery time by planning optimal routes using GPS technology and local knowledge.
Ensured accurate documentation of all necessary paperwork required for each delivery, including signatures and proof of delivery slips.
Demonstrated adaptability by adjusting delivery schedules according to changing weather conditions, traffic patterns, or client requests.
Aspirus Medical Transport
Aspirus
05.2020 - 01.2022
Streamlined documentation processes by diligently maintaining up-to-date logs of patient information, trip details, and vehicle maintenance records.
Stayed up-to-date on best practices in medical transportation through regular training sessions, workshops, or seminars offered by employers or industry organizations.
Improved efficiency and communication by coordinating with healthcare providers, dispatchers, and patients regarding transport arrangements.
Emergency Medical Technician
Ascension Medical Transport
05.2018 - 05.2020
Strengthened teamwork among EMS colleagues by actively engaging in constructive discussions for continuous improvement opportunities within the organization.
Upheld high-quality service standards by consistently meeting or exceeding performance evaluation benchmarks set forth by management.
Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
Emergency Medical Technician
Central Price County Ambulance
09.2015 - 05.2018
Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
Promoted health awareness within communities served through participation in various educational initiatives aimed at injury prevention and overall wellbeing.
Minimized risk of errors in the field by strictly adhering to established protocols when administering medications or performing invasive procedures under pressure.
Education
Associate of Science - IT - Computer Support Specialist
Nicolet Area Technical College
Rhinelander, WI
02.2026
Technical Diploma - Advanced Emergency Medical Technician
Northcentral Technical College
Wausau, WI
08.2017
Technical Diploma - Emergency Medical Technician
Northcentral Technical College
Wausau, WI
05.2015
Skills
Critical decision-making skills
Patient Data Analysis
Problem-solving abilities
Excellent Communication
Multitasking
Data Retention
Technical Support
Highly Professional
Affiliations
Student Governing Association
Timeline
IT Technician
Aspirus
02.2023 - Current
Package Delivery Driver
Spee-Dee Delivery Service
01.2022 - 02.2023
Aspirus Medical Transport
Aspirus
05.2020 - 01.2022
Emergency Medical Technician
Ascension Medical Transport
05.2018 - 05.2020
Emergency Medical Technician
Central Price County Ambulance
09.2015 - 05.2018
Associate of Science - IT - Computer Support Specialist
Nicolet Area Technical College
Technical Diploma - Advanced Emergency Medical Technician