Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
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Tyler Guertin

East Lyme,CT

Summary

Motivated business student with hands-on experience in high-volume, customer-focused environments at Foxwoods Resort Casino. Skilled in communication, conflict resolution, and operating efficiently under pressure. Currently pursuing a Bachelor’s degree in Business Administration (Management), with an Associate’s degree in Accounting and Marketing, providing a strong foundation in strategy, financial analysis, and leadership. Eager to apply real-world experience and business knowledge in an internship setting.

Overview

9
9
years of professional experience

Work History

Bartender Ambassador

Foxwoods Resort and Casino
Mashantucket, CT
07.2020 - Current
  • Crafted and served a diverse range of cocktails, ensuring high-quality standards and customer satisfaction.
  • Managed bar inventory, tracking supplies to maintain optimal stock levels for efficient service.
  • Trained new bartenders on cocktail recipes, customer service protocols, and operational procedures.
  • Developed innovative drink specials that increased patron engagement and enhanced overall guest experience.
  • Oversaw daily bar operations, implementing best practices to streamline workflow and enhance productivity.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Bar Porter

Foxwoods Resort and Casino
Mashantucket, CT
03.2017 - 07.2020
  • Collaborated with team members to streamline service efficiency during high-volume events.
  • Developed strong relationships with guests, fostering a welcoming atmosphere and repeat business.
  • Maximized bartender efficiency with effective organization of supplies, including garnishes, mixers, and glassware.

Education

Bachelor of Science - Business Administration And Management

Eastern Connecticut State University
Willimantic, CT
12-2026

Bachelor of Science - Accounting

Three Rivers Community College
Norwich, CT
05-2019

Bachelor of Science - Marketing

Three Rivers Community College
Norwich, CT
05-2016

Skills

  • Strong multitasking
  • Customer service
  • Team player attitude
  • Complex Problem-solving
  • Clear and effective communication
  • Analytical thinking
  • Customer relationship management
  • Decision-making
  • Patience and tolerance

Affiliations

Friendly Sons of St. Patrick

Interests

  • High-Intensity Interval Training
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Strategy Games
  • Gym Workouts
  • Golf
  • Poker
  • I enjoy cooking for friends and family gatherings

Timeline

Bartender Ambassador

Foxwoods Resort and Casino
07.2020 - Current

Bar Porter

Foxwoods Resort and Casino
03.2017 - 07.2020

Bachelor of Science - Business Administration And Management

Eastern Connecticut State University

Bachelor of Science - Accounting

Three Rivers Community College

Bachelor of Science - Marketing

Three Rivers Community College
Tyler Guertin