Tyler Hanzak
Madison,OH
Summary
Detail-oriented Lead Technician with a strong focus on quality control and safety compliance. Proven ability to enhance workflows and foster customer satisfaction through effective troubleshooting and mentoring.
Overview
10
10
years of professional experience
Work History
Lead Technician
TruBlu of The Western Reserve
1634 W Jackson St
01.2024 - 02.2026
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored junior technicians in troubleshooting and repair techniques.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Coordinated maintenance schedules to optimize equipment performance and reliability.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Monitored and enforced safety measures to mitigate hazards.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
- Improved equipment efficiency by conducting regular maintenance and implementing upgrades.
- Documented procedures for complex tasks, enabling efficient knowledge transfer between team members.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Worked with diverse types of weather and ground conditions.
Owner
T&J Renovations
1924 Hubbard Rd
06.2020 - 12.2023
- Oversaw renovation projects from conception to completion, ensuring high-quality workmanship and client satisfaction.
- Managed budgeting and resource allocation for multiple projects, optimizing cost efficiency and material usage.
- Implemented project management software to streamline workflows, enhancing communication among team members.
- Developed strong supplier relationships to secure competitive pricing and timely delivery of materials.
- Trained and mentored junior staff on industry best practices, improving team performance and project outcomes.
- Conducted regular site inspections to ensure compliance with safety regulations and building codes.
- Collaborated with clients to define project scope and design preferences, translating visions into actionable plans.
- Analyzed customer feedback to refine service offerings, boosting client retention rates through enhanced satisfaction initiatives.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Fabricator Installer
Burton Station Fixture Company
Middlefield, OH
11.2015 - 03.2020
- Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
- Operated welding machines and grinders to cut, shape and join metal workpieces.
- Fabricated components and structures following customer requirements.
- Cut bent, and formed sheet metal and other materials to create metal works.
- Assembled and welded components to create metal structures.
- Used gauges, templates, and other measuring devices to inspect production parts.
- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
- Ensured a safe working environment by adhering to safety protocols and maintaining properly functioning equipment.
- Maintained clean and organized working environment to promote safety and efficiency.
- Assisted in the design of custom products by providing input on material selection, dimensions, and functionality.
- Inspected equipment and materials to verify safety and quality standards.
- Collaborated with team members to complete projects accurately and quickly.
- Developed innovative solutions for challenging fabrication projects, resulting in successful outcomes and satisfied clients.
- Performed quality checks to verify proper lengths, widths, and painted finish discrepancies.
- Collaborated with team members on complex projects, ensuring timely completion and high-quality workmanship.
- Adjusted machine settings and tooling to get accurate cuts and shapes for each job.
- Aligned and verified positioning using measuring instruments to determine reference points and compute layout dimensions.
- Reduced material waste by accurately measuring and cutting materials to precise specifications.
- Managed project timeline and resources to complete work on time and within budget.
- Consistently met project deadlines through diligent time management, task prioritization, and effective communication with stakeholders.
- Performed routine maintenance on fabrication equipment to ensure optimal performance levels during high-demand periods.
- Enhanced durability of fabricated structures with expert application of cutting-edge welding techniques.
- Maintained high levels of client satisfaction, delivering projects that consistently met or exceeded expectations.
Education
High School Diploma -
Madison High School
Madison, OHSkills
- Work Planning and Prioritization
- Issue resolution
- Attention to detail
- Quality control
- Troubleshooting
- Works Well Under Pressure
- Preventive Maintenance
- OSHA compliance
- Equipment maintenance
- Multitasking and organization
- Power Tools and Equipment
- Mechanical Knowledge
- Heavy lifting
- Deadline oriented
- Electrical repair
- Equipment Repair
- Safety Equipment
- Component replacement
- Hardware installation
- Customer interaction
- Customer rapport
- Extensive organizational skills
- Assembly and production
- Product Inspections
- Equipment calibration
- Customer service
- Workload management
- System troubleshooting
- Installation and repair
- Complex Repairs
- System installation
- Residential construction
- Minor Carpentry
- Commercial construction experience
- General Plumbing
- Repair services
Timeline
Lead Technician
TruBlu of The Western Reserve
01.2024 - 02.2026
Owner
T&J Renovations
06.2020 - 12.2023
Fabricator Installer
Burton Station Fixture Company
11.2015 - 03.2020
High School Diploma -
Madison High School